Question How do I know if my router is fiber compatible ?

[Scrubs0]

Hi all, I'd appreciate some help. I have a TP-Link Archer VR400.
As far as I understand this particulate model is fiber compatible, but my ISP insists I need an adapter even though they're offering no more then 1,000mbps.
Are they lying to me? any help would be appreciated

 

[Lutfij]

If you look at the back of your router, you'll see DSL labelled on the far left hand corner of the router;

DSL doesn't equal to Fiber optic support. It's very likely your particular ISP needs a media convertor which is probably what they're referring to as an adapter. If so, then the ISP provides the convertor, that has an Ethernet jack which pairs with the WAN port on your router.

FYI, the fiber optic connector is different;

Are they lying to me?
Tell you what? Ask your ISP if you're in need of a media convertor and to send a picture of the adapter/media convertor.

 

[bill001g]

If you look in the link you posted they show a connection between the router and a fiber/cable modem.

Depends on the country you live in but in most cases the ISP will provide the device/modem that converts from fiber to ethernet.

The biggest issue is "fiber" is not standard. The physical fiber might be the same be the methods the ISP use to carry data over the fiber can vary a lot. They make routers that have fiber interfaces but they are not all compatible with all ISP. Partially this is done by the ISP intentionally to prevent people from stealing internet service or interfering with other customers.

I guess I don't understand the problem.
Is the ISP unwilling to provide the device they say you need?
Did they give you a list of devices you can buy?

 

[ODuffer]

Are they talking about your Optical Network Terminal (ONT) ? You'll need one of these, usually supplied by the ISP(?) You can connect many different routers to it. Caveat - If you know your log-on details, there are whole threads on reddit giving these for popular provides. eg ONT from SKY https://www.sky.com/help/articles/optical-network-terminal