Question How to fix ASUS motherboard not seeing any HDD in SATA ports?

[RedFox_Nightfox]

I have recently fixed/upgraded my PC to a Asus PRIME B650-PLUS ATX AM5 Motherboard, but it refuses to acknowledge the esistance of anything other than my OS m.2 and my bluray drive. all other harddrives do not show up, even in bios. I've never seen this problem before, and can't find any info on how to fix this.

For reference, my PC before the fix/upgrade was this: https://pcpartpicker.com/user/RedFoxNightfox/saved/#view=fvPd6h

and now this is the new build: https://pcpartpicker.com/user/RedFoxNightfox/saved/#view=rWxRzy

I have tried changing sata cables, power plugs, ports, even using the same exact plugs that the bluray was using and plugged in one of my data hdd's, and it still does not want to acknowledge it existing, even in bios.

I updated the bios, installed all the drivers, and still nothing. I even removed my 10 sata port pcie card to see if that was the problem.

I'm honestly at a loss as to why this new board doesn't want to see anything besides the m.2 and the bluray drive.

EDIT:

I also tried turning off the SATA controller, rebooting, turn on SATA controller, Rebooting.

 

[KingLoki]

You could try totally disconnecting the m.2 and blue ray drives. Connect one of the other drives and see if the bios picks it up. That will tell you if the other drives are causing issues or maybe settings in the bios need changing.

 

[RedFox_Nightfox]

You could try totally disconnecting the m.2 and blue ray drives. Connect one of the other drives and see if the bios picks it up. That will tell you if the other drives are causing issues or maybe settings in the bios need changing.

can't get to the m.2 drive without disassembling the quite beastly cpu heatsink, but I have disconnected the bluray and tried several of my drives in various sata ports.

what bios settings could need changing?

 

[KingLoki]

The m.2 is the most important one to remove.
Are you running windows 11 with GPT partition?

 

[RedFox_Nightfox]

The m.2 is the most important one to remove.
Are you running windows 11 with GPT partition?

Win11 Pro, M.2 is the OS, and it's an NTFS The system will not boot into Windows without my m.2

 

[KingLoki]

Yeah it wont boot but its to see if the bios can see the other drives

 

[RedFox_Nightfox]

I don't have the thermal paste to reattach the cpu heatsink right now, and I'm in the middle of a deep freeze so I can't get more for a few days. I don't see why the m.2 has anything to do with anything, as the motherboard doesn't say that the m.2 slot impacts any sata/pcie slots, not to mention the fact that it's just hdds that are not being detected, while my blueray drive is being detected.

EDIT: assume, for a possible solution, that the BIOS does not see the drives even without the M.2, but can see the bluray drive just fine. What then?

 

[KingLoki]

No problem, what are the other drives ?

 

[RedFox_Nightfox]

I have them all listed in my pcpartspicker link, and they are all formatted the same as the OS m.2

EDIT: for sake of ease:

Western Digital Caviar Blue 1 TB 3.5" 7200 RPM Internal Hard Drive
Toshiba MQ01ABD100 1 TB 2.5" 5400 RPM Internal Hard Drive
Samsung Spinpoint M8 1 TB 2.5" 5400 RPM Internal Hard Drive
Western Digital Black 3 TB 3.5" 7200 RPM Internal Hard Drive
Western Digital WD_BLACK 1 TB 3.5" 7200 RPM Internal Hard Drive
Western Digital Blue 4 TB 3.5" 5400 RPM Hybrid Internal Hard Drive
Western Digital Blue 6 TB 3.5" 5400 RPM Internal Hard Drive
Seagate Enterprise Capacity 4 TB 3.5" 7200 RPM Internal Hard Drive
Seagate Barracuda Compute 8 TB 3.5" 5400 RPM Internal Hard Drive
Western Digital Blue 8 TB 3.5" 5640 RPM Internal Hard Drive

EDIT 2: I should mention that while in the process of waiting for parts, I was using a minipc windows 11 home with a sata to usb cable, and the drives were working just fine.

 

[RedFox_Nightfox]

tested a few drives with the SATA to USB, and now they show up as uninitialized on both main PC and mini PC.

so now I have 2 problems: motherboard won't see the drives at all via sata, and now they show up uninitialized via usb.

EDIT: I am unable to do anything with the drive via USB. can't initialize anything, and this is on multiple drives. Anything I try gives me the error "The request failed due to a fatal device hardware fault."

But I know the drives are good, I was just using them a week ago using the same powered sata to usb cable, and they were working until trying to install them to the new motherboard.

 

[KingLoki]

Look on bios for AHCI in the drive settings. It allows the system to communicate with sata devices

 

[RedFox_Nightfox]

Look on bios for AHCI in the drive settings. It allows the system to communicate with sata devices

the settings for AHCI is bare bones. Either it's set to AHCI, or RAID, SATA controller to On or Off.

 

[KingLoki]

Set it to AHCI and try the sata drives

 

[RedFox_Nightfox]

Set it to AHCI and try the sata drives

already has been this entire time. Even tried switching it to RAID and back again in bios.

 

[KingLoki]

AHCI and sata controller on should be able to allow mobo to see the drives. Need a bit more thought on that one.

 

[formulafox]

I've been trying to help him figure out/find stuff on this problem as we've gone on. We think the new mobo borked the initialization of the hard drives as they can be seen as uninitialized in Disk Management IF they're plugged in via a USB adapter. But NONE of them will initialize - just gives a "The request failed due to a fatal device hardware fault" error.

There's no way TEN hard drives all had internal hardware failures at the same time, so right now we're focusing on trying to get the drivers initialized without Windows. We're currently looking into using GPartED to see if it can see the uninitialized drives since third party Windows software cannot.

 

[KingLoki]

Just have a quick read of this..

[SOLVED] - Sata HDD not detected in BIOS (all SATA ports are enabled)

Hi, I built my first PC and almost everything works as it should, except my Toshiba X300 5TB Sata HDD. I plugged it into the PSU and into the motherboard (Gigabyte Aorus Z390 PRO WIFI) using the cables that came with it, so it should work just fine. There are 6 SATA ports on the motherboard and...

forums.tomshardware.com

 

[formulafox]

Just have a quick read of this..

[SOLVED] - Sata HDD not detected in BIOS (all SATA ports are enabled)

Hi, I built my first PC and almost everything works as it should, except my Toshiba X300 5TB Sata HDD. I plugged it into the PSU and into the motherboard (Gigabyte Aorus Z390 PRO WIFI) using the cables that came with it, so it should work just fine. There are 6 SATA ports on the motherboard and...

forums.tomshardware.com

According to the specs of the mobo Redfox is using, the use of an M.2 slot should not disable ANY SATA ports.

Moreover, he has attempted to use ALL of the motherboard's SATA ports(and all the ones on his PCIE SATA expansion hub, and yes he's tested without the PCIe hub connected)), and they all produce the same issue.

 

[KingLoki]

Try enabling CSM in the bios then try mobo connection

 

[formulafox]

Try enabling CSM in the bios then try mobo connection

All CSM settings have already been tested.

(note: RedFox is heading to bed right now and will not be able to do further testing until tomorrow, but I will pass on any information I already have about the matter as needed until I too must depart)

 

[SkyNetRising]

I have recently fixed/upgraded my PC, but it refuses to acknowledge the esistance of anything other than my OS m.2 and my bluray drive.
all other harddrives do not show up, even in bios.

You changed PSU.
Did you reuse old PSU cables with new PSU?

Modular PSU cables are not compatible between different PSU models.
Using wrong modular PSU cables will damage/kill hardware connected.

Most likely you have fried your HDDs using wrong cables.