[SOLVED] How to make new network card work?

[Moar Klepto]

Hi guys don't know if this is the right place to put this, I'm new here and kinda frustrated.

I bought a new NIC (D-Link Gigabit desktop pci adapter DGE-530T) and installed into my computer. I had to install drivers from another computer and transfered them to my PC. First thing that confused me is that the new NIC is under "other devices" in device manager, and when I try to update drivers, and I browse to the location I know they're in, windows tells me "windows was unable to install your Ethernet controller. Windows could not find drivers for your device." I'm really confused and frustrated, any help would be really appreciated.

 

[richiestang_78]

Have you tried downloading the latest drivers for that card from dlink?


https://support.dlink.com/ProductInfo.aspx?m=DGE-530T

 

[Moar Klepto]

Have you tried downloading the latest drivers for that card from dlink?


https://support.dlink.com/ProductInfo.aspx?m=DGE-530T

Yes I've already done this, it gives me a zip file to extract, then I went into the files, went in this order:Microsoft Windows/setup.exe, then let it do its thing. I'm not entirely sure where I should be installing it to be fair, but it also doesn't give me the option to install in a specific place.

 

[richiestang_78]

Yes I've already done this, it gives me a zip file to extract, then I went into the files, went in this order:Microsoft Windows/setup.exe, then let it do its thing. I'm not entirely sure where I should be installing it to be fair, but it also doesn't give me the option to install in a specific place.

Windows installs them where they need to be. In device manager uninstall the network card driver, restart and see what appears. Windows itself sometimes will use generic drivers which work just fine, so installing the DLink ones may be unnecessary

Also looking online, this card appears to be over 10 years old and still uses PCI not PCIe (I hope you didn't force it into a PCIe Slot), meaning it may no longer have functional drivers for Windows 10. Hoenstly I would return it and buy something like https://www.newegg.com/startech-st1000spex2/p/N82E16833114081 or https://www.newegg.com/tp-link-tg-3468/p/N82E16833704060 assuming your have a PCIe slot

Can you list your PC hardware?

 

[Alabalcho]

Just checked DLink Drivers Page, and noticed this card has several revisions, with different drivers for different revisions. Some of them have Setup.exe, others don't and you have to install drivers manually. What OS, and what revision do you have?

 

[Moar Klepto]

Yes I've already done this, it gives me a zip file to extract, then I went into the files, went in this order:Microsoft Windows/setup.exe, then let it do its thing. I'm not entirely sure where I should be installing it to be fair, but it also doesn't give me the option to install in a specific place.

So I went and did update drivers, browse computer for driver software, let me pick from list of available drivers,show all devices,next,have disk, browse, then found the appropriate

Windows installs them where they need to be. In device manager uninstall the network card driver, restart and see what appears. Windows itself sometimes will use generic drivers which work just fine, so installing the DLink ones may be unnecessary

Also looking online, this card appears to be over 10 years old and still uses PCI not PCIe (I hope you didn't force it into a PCIe Slot), meaning it may no longer have functional drivers for Windows 10. Hoenstly I would return it and buy something like https://www.newegg.com/startech-st1000spex2/p/N82E16833114081 or https://www.newegg.com/tp-link-tg-3468/p/N82E16833704060 assuming your have a PCIe slot

Can you list your PC hardware?

I made sure not to force it in lol.
I know that this is an older card( it says 2014 on the box) so figure since I have an older computer, I suppose it would have made more sense. This card is one that a guy from Canada computers recommended because D-Link is more reliable in his words. I don't what parts you need to figure this out, so I'll just list what I know
Win10 64 bit
EVGA gtx1060
16 gigs ram
Network card that is in question
A realtek gbe family controller that was giving me problems before(I disabled this one when I installed the new one)

I'll return this one tomorrow and get a pcie one instead and see if that helps. If you guys still have fixes tho I'm all ears( or eyes in this case)

 

[richiestang_78]

So I went and did update drivers, browse computer for driver software, let me pick from list of available drivers,show all devices,next,have disk, browse, then found the appropriate

I made sure not to force it in lol.
I know that this is an older card( it says 2014 on the box) so figure since I have an older computer, I suppose it would have made more sense. This card is one that a guy from Canada computers recommended because D-Link is more reliable in his words. I don't what parts you need to figure this out, so I'll just list what I know
Win10 64 bit
EVGA gtx1060
16 gigs ram
Network card that is in question
A realtek gbe family controller that was giving me problems before(I disabled this one when I installed the new one)

I'll return this one tomorrow and get a pcie one instead and see if that helps. If you guys still have fixes tho I'm all ears( or eyes in this case)

Do you know what motherboard you have?

 

[Moar Klepto]

Do you know what motherboard you have?

I think it was an Asus Maximus III

 

[richiestang_78]

I think it was an Asus Maximus III

Well if that's the case you def have a PCI slot so that shouldn't be an issue. I still think it's Windows 10 having an out of date non-compatible driver. AS I said if you can get the card to work with the generic Windows 10 driver I would try that, otherwise I would buy one of the cards I linked or something similar.

 

[Moar Klepto]

Well if that's the case you def have a PCI slot so that should be an issue. I still think it's Windows 10 having an out of date non-compatible driver. AS I said if you can get the card to work with the generic Windows 10 driver I would try that, otherwise I would buy one of the cards I linked or something similar.

Ok thanks for the help. Do you know if with the cards listed I should download the drivers first, then install the card, or does that even matter?

 

[richiestang_78]

Ok thanks for the help. Do you know if with the cards listed I should download the drivers first, then install the card, or does that even matter?

You want the card in first then install the drivers.