Hello,
I installed new cartridges and when I do a test page I get greens and yellows in the logo - I have done every part of troubleshooting I know along with cleaning and internal testing. I contacted HP and check for damaged cartridges. What I need to know is the correct settings in the advanced mode - someone else might have changed those settings and I don't know how to get them back.
Thank you in advance.
I installed new cartridges and when I do a test page I get greens and yellows in the logo - I have done every part of troubleshooting I know along with cleaning and internal testing. I contacted HP and check for damaged cartridges. What I need to know is the correct settings in the advanced mode - someone else might have changed those settings and I don't know how to get them back.
Thank you in advance.