Email for Hyundai Imagequest Europe supp0rt:
"Hello, jgerster,
I bought Hyundai Q17 (DVI&D-sub) - silver version.
Data of my monitor:
On the backside of monitor:
Model: Q17
Type No.: L17C0D081
FCC ID: PJIL17C0D081
Serial No.: Q170SAS937916264
Manufactured: July 2003
P/N : 631 6332 927
Rev.00
On the BOX:
EAN: 8809093741041
S/N: Q170SAS937916264
F/G Code: LMQ17AUS0BES51-HIE-01
I believe that in my monitor is 20ms HyDis panel not 16ms AU Optronics -
as You said.
So why Hyundai write in all specification differents value of response
time ?
I saw in specification that Q17A (D-sub only) has 16ms response time of
panel in specification.
Specification of my monitor tells that is 25 ms response time.
I think that two monitors are the same and different is only digital
input.
It's strange maintenance of Hyundai cause customers aren't sure is it
the same monitor as tested by tomshardware.com (Hyundai is a winner) -
is it marketing because most of LCD's today have 16ms panels ?
Reply from Hyundai Europe:
Dear Mr. Przemek,
Sorry for this matter, but sometimes it´s not so easy to synchronize all
this informations which are available for all customers. A problem could
also that a dealer has a unit on stock which is not from the actual
production. We don´t need to cheat our customers because of Marketing
issues, if you see german test results in magazines you will always see
that our specifications are correct and matching with the measurements
of the test companies. As you know sometimes we have to use different
panels because of shortage of the components, but different panels
didn´t means different quality. Hyundai only use A-Grad panels from
Hyundai or AU-Optronics, and any quality difference is not possible to
see without the right measurement tools.
Feel free to contact me for further informations.
Best regards,
Jens Gerster
Manager Service & Marketing Europe
Hyundai ImageQuest Europe GmbH
Hajo Rüter Straße 19
65239 Hochheim
Tel:+49 (0) 6146 904 0
Fax:+49 (0) 6146 904 410
E-Mail: jgerster@hyundaiQ.de
URL:www.hyundaiQ.de "
I think that Q17 (DVI+D-sub) is on BoeHyDis panel - AUO panels have different values of viewing angles horizontal/ vertical and they mostly are the same (120/120; 160/160; 140/140) and values of HyDis panel 20ms are different 125/150.
http://www.tomshardware.com/display/20030626/lcd-12.html
Hyundai makes real confussion with Q17 panel.
But another problem is that TG ICM profiles don't work with Q17 Dual - with my too :-(
I request Tomshardware - try to explain situation with Q17 and panel's manufacturer (ICM problem too).
It really helps potential buyers and users.
I don't understand ICM problem - I have the same Q17 (Dual) as in review, so maybe my Q17 has different panel and Hyundai Europe support has not the foggiest idea about panels in Q17 :-/
<P ID="edit"><FONT SIZE=-1><EM>Edited by limerro on 02/06/04 05:32 PM.</EM></FONT></P>