[SOLVED] I am having issues while setting up my m.2

dezj9280

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Nov 15, 2018
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I just purchased a kingston NVMe m.2 and installed it on my MSI Z390 a pro, already enabled m2 optane genie but I have no idea what to do after this, the manual sucks and theres only a tutorial for doing RAID arrays, everytime I try to install windows it just wont recognize the m2 even though its the only device connected, please help
 
Solution
Did you reset the BIOS after installing the M.2 drive?

Did you disconnect ALL other drives while trying to install Windows?

Also, that is not an Optane drive, so running Optane Genie is useless to this process and possibly even detrimental.

I'd disconnect ALL other drives except the M.2 drive, and then do a hard reset of the BIOS followed by going back into the BIOS and making sure all NVME PCIe M.2 related settings are enabled and that all legacy/CSM (compatibility support module) is disabled and all UEFI settings are fully enabled. Then try again to install to the M.2 drive.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply...
Did you reset the BIOS after installing the M.2 drive?

Did you disconnect ALL other drives while trying to install Windows?

Also, that is not an Optane drive, so running Optane Genie is useless to this process and possibly even detrimental.

I'd disconnect ALL other drives except the M.2 drive, and then do a hard reset of the BIOS followed by going back into the BIOS and making sure all NVME PCIe M.2 related settings are enabled and that all legacy/CSM (compatibility support module) is disabled and all UEFI settings are fully enabled. Then try again to install to the M.2 drive.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.
 
Solution
I just purchased a kingston NVMe m.2 and installed it on my MSI Z390 a pro, already enabled m2 optane genie but I have no idea what to do after this
Optane genie has to be turned off.
Also set SATA controller mode to AHCI.

What version of windows are you trying to install? Hope it's not windows 7.
Windows 7 requires additional hotfixes and nvme driver integrated into installation before you can install onto nvme drive.
 
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dezj9280

Reputable
Nov 15, 2018
17
0
4,510
Did you reset the BIOS after installing the M.2 drive?

Did you disconnect ALL other drives while trying to install Windows?

Also, that is not an Optane drive, so running Optane Genie is useless to this process and possibly even detrimental.

I'd disconnect ALL other drives except the M.2 drive, and then do a hard reset of the BIOS followed by going back into the BIOS and making sure all NVME PCIe M.2 related settings are enabled and that all legacy/CSM (compatibility support module) is disabled and all UEFI settings are fully enabled. Then try again to install to the M.2 drive.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.

Turns out I only had to enable UEFI settings, thank you so much