Question i can't use my new m.2 in my motherboard.

[kurosuma]

ok let's explain about this problem, I recently bought a crucial p3 m.2, but when I put it on my motherboard aorus x470 gaming 5 amd, I get stuck on the bios the led error code marked VGA, I thought the problem was the new m.2 because I have another m.2 but I ask a friend to try the new one because I want to know if it was the problem, I test it and the new m.2 run perfectly, I install the windows to set up the new one, when I put the new m.2 on my pc didn't work, so I call my friend again if I can borrow his m.2 (my friend have the same m.2 but I have the crucial p3 and he has the crucial p2 ), when I get my friend m.2 I put it to test, my pc boot successfully and I was confused because is the same m.2 but my motherboard doesn't want to recognize the crucial p3 but recognizes my friend's crucial p2, so I want to know about this bobo

I am looking forward to your response

 

[white.a.drew]

ok let's explain about this problem, I recently bought a crucial p3 m.2, but when I put it on my motherboard aorus x470 gaming 5 amd, I get stuck on the bios the led error code marked VGA, I thought the problem was the new m.2 because I have another m.2 but I ask a friend to try the new one because I want to know if it was the problem, I test it and the new m.2 run perfectly, I install the windows to set up the new one, when I put the new m.2 on my pc didn't work, so I call my friend again if I can borrow his m.2 (my friend have the same m.2 but I have the crucial p3 and he has the crucial p2 ), when I get my friend m.2 I put it to test, my pc boot successfully and I was confused because is the same m.2 but my motherboard doesn't want to recognize the crucial p3 but recognizes my friend's crucial p2, so I want to know about this bobo

I am looking forward to your response

It can be faulty from sale, but I would test in your buddy system see if it shows and if it does it may just be a issue of are you using the right m.2 port and are the ports active

 

[kurosuma]

It can be faulty from sale, but I would test in your buddy system see if it shows and if it does it may just be a issue of are you using the right m.2 port and are the ports active

yes i test in the correct ports, and enable all ports on bios, but nothing change I get the same issue, and I test with my old n.2 and my friend m.2 and run successfully

 

[boju]

so I want to know about this bobo

You made me laugh with that

Looking around, couple things suggested you can try. One is update motherboard bios if not on the latest. Try that first.

The other is try update ssd's firmware on your friend's machine since it works on his.

Suggestions from here.
https://www.crucial.com/support/articles-faq-ssd/desktop-not-recognizing-ssd

 

[kurosuma]

You made me laugh with that
One is update motherboard bios if not on the latest. Try that first.

ty dude, the bios was the problem I just update it and everything goes well
I'm glad my joke made you laugh , I just want to brighten up your days