Question I don't know if this is a GPU issue.

Apatay

Reputable
Nov 15, 2019
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Hello. I recently built a computer and now I'm having a small problem.

I set my screen to turn off after a minute (it doesn't matter how long) and it turns off. Then it says display port NO SIGNAL for a few seconds then goes back to DISPLAY port and stays on the entire time.

If I connect the DP cable to the motherboard. This doesn't happen. I'm very confused.


CPU: 7800x3d,
MOBO: Asus B650 WIFI PLUS
GPU: ASUS DUAL RTX 4070 SUPER EVO OC EDITION

Any ideas or solutions?
 

Apatay

Reputable
Nov 15, 2019
29
3
4,535
reset BIOS by jumper
install the onboard graphics driver as well

check/repair windows with dism commands:
https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image
BIOS was updated after the new GPU installation anyways. So it must be reset already.

AMD onboard driver is already installed.

scan result is this
[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

EDIT:
Also did the repair.
C:\Windows\System32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4037

[===========================84.9%================= ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
 
Last edited:

Apatay

Reputable
Nov 15, 2019
29
3
4,535
if windows repair doesn´t lead to success,
maybe check with a different video cable and port and different type of connector like dp to hdmi or vise versa
It has 3 dp connectors. They're all the same. The backlight only turns off if it is connected to the motherboard directly.

Something is wrong but I couldn't figure out what.