Question Second monitor shows "no signal", what can i do ?

[Bobo252]

Hello there, so i got this problem with the second monitor that i bought, it only shows "no signal".
I tried a lot of different things and i am running out of options.

Specs-
Gpu Asus Gtx 1080,
Cpu Ryzen 5 3600,
Ram 16 gb 2400hz HyperX,
Motherboard GA-A320M-S2H with the latest bios update F57,
SSd Nv2 250 Gb,
Hdd 1tb x2,
The old monitor is a Samsung S24C450, the new one is AsRock CL27FF..

So my first monitor is connected thru my dvi port directly to gpu, the new monitor i connected it to the hdmi port, I actually have on my gpu 2 hdmi ports and i tried both but I still get the same problem no signal, today i bhought another hdmi cable and tested it, the same problem, i tested to the tv too and still same, so i got to the conclusion that the problem is from hdmi ports... but why ? i don t understand why.... they are not damaged or something.. so now i am planing to buy a display port adapter to see if the display ports from gpu are working...

I updated the graphics card driver, i even updated the bios.. The input on the monitor is set corectly to hdmi. This is the power supply i have
https://www.coolermaster.com/en-global/products/masterwatt-lite-230v-600w/ some help please

 

[helpstar]

did you try the hdmi without the other cable connected?

 

[Bobo252]

did you try the hdmi without the other cable connected?

Yes, i did

 

[helpstar]

sometimes HDMI cable are a bit too thick where you can hold ´em,be sure the HDMI cable is really completely plugged in. The slot of the case might be to thin to plug in the HDMI connector completely

 

[Bobo252]

sometimes HDMI cable are a bit too thick where you can hold ´em,be sure the HDMI cable is really completely plugged in. The slot of the case might be to thin to plug in the HDMI connector completely

Yea i got you man..but it does fully go in...what is interesting tho is that witth the first cable i tested it it was saying no signal but with the second one that i bought it says no cable detected which i found interesting because i tried on the both ports and it does the same..

Mod edit:

Now the question is... if the hdmi ports do not get power, how come the dvi one gets right ? this is a very annoying situation

 

[helpstar]

does the gpu still work with the DVI port?
is the GPU still completely inserted into the motherboard?

 

[Bobo252]

does the gpu still work with the DVI port?
is the GPU still completely inserted into the motherboard?

Yeah man i am using the older monitor right now that is connected to the dvi port on my gpu

 

[helpstar]

did you reset the cmos after updating the bios?
which bios version is installed now?

 

[Bobo252]

did you reset the cmos after updating the bios?
which bios version is installed now?

Well now is the latest update F57 installed, and i did not reset the bios after it, i saw no point in it...

 

[helpstar]

try the cmos reset
also use ddu uninstaller and reinstall the latest nvidia.com driver
did you switch the monitors/ cables while the pc was on or off?