Question I have a bug with audio and models in games

Nov 27, 2020
7
0
10
0
I have this weird bug where the sound disappears/becomes suppressed and then after a few seconds I hear all those sounds in one chuck, this also occurs with some models not rendering (like not seeing a shield battery while recharging or not seeing the weapon model)

The bug is apparent in this video:
View: https://www.youtube.com/watch?v=dsp_EgAe7f4&feature=youtu.be


I play Apex Legends on Steam, I also tried Rainbow Six Siege and it has the same bug.
My specifications are:

Intel i7-4771, GTX 1660 Ti, 16 GB DDR3 1600 MHz

Things I have tried:

- Closed all other applications

- Verified integrity of game cache

- Installed a whole new clean windows

- Tried the game on origin instead of steam

- Checked my hard disk using chkdsk (no errors)

This bug appeared randomly a few days ago and before those days I was playing and it was fine.

Can anybody help me?
 
Nov 27, 2020
7
0
10
0
https://www.resplendence.com/main Try going to this site and use the latency Monitor program in the background while gaming. It will check for problems. When you are done gaming, go to the program and see if it reports any driver problems.
I have ran the application for multiple games,
consistent reading and this is the latest reading I have:
_
CONCLUSION
_
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:08:35 (h🇲🇲ss) on all processors.


_
SYSTEM INFORMATION
_
Computer name: DESKTOP-OUK9HRV
OS version: Windows 10, 10.0, version 2004, build: 19041 (x64)
Hardware: Z87X-D3H, Gigabyte Technology Co., Ltd.
CPU: GenuineIntel Intel(R) Core(TM) i7-4771 CPU @ 3.50GHz
Logical processors: 8
Processor groups: 1
RAM: 16268 MB total


_
CPU SPEED
_
Reported CPU speed: 3492 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 412.40
Average measured interrupt to process latency (µs): 5.367004

Highest measured interrupt to DPC latency (µs): 389.20
Average measured interrupt to DPC latency (µs): 2.017523


_
REPORTED ISRs
_
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 154.371707
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.084255
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.092292

ISR count (execution time <250 µs): 264961
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_
REPORTED DPCs
_
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 793.805842
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 457.09 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.044410
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0.118679

DPC count (execution time <250 µs): 621780
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 87
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


_
REPORTED HARD PAGEFAULTS
_
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: vegas130.exe

Total number of hard pagefaults 10290
Hard pagefault count of hardest hit process: 4685
Number of processes hit: 44


_
PER CPU DATA
_
CPU 0 Interrupt cycle time (s): 20.039591
CPU 0 ISR highest execution time (µs): 154.371707
CPU 0 ISR total execution time (s): 3.781379
CPU 0 ISR count: 257187
CPU 0 DPC highest execution time (µs): 793.805842
CPU 0 DPC total execution time (s): 4.199702
CPU 0 DPC count: 518442
_
CPU 1 Interrupt cycle time (s): 3.542719
CPU 1 ISR highest execution time (µs): 71.684422
CPU 1 ISR total execution time (s): 0.019404
CPU 1 ISR count: 7173
CPU 1 DPC highest execution time (µs): 244.113688
CPU 1 DPC total execution time (s): 0.172983
CPU 1 DPC count: 15163
_
CPU 2 Interrupt cycle time (s): 2.875447
CPU 2 ISR highest execution time (µs): 14.865120
CPU 2 ISR total execution time (s): 0.002646
CPU 2 ISR count: 565
CPU 2 DPC highest execution time (µs): 306.054696
CPU 2 DPC total execution time (s): 0.141054
CPU 2 DPC count: 23793
_
CPU 3 Interrupt cycle time (s): 2.059103
CPU 3 ISR highest execution time (µs): 7.613116
CPU 3 ISR total execution time (s): 0.000162
CPU 3 ISR count: 36
CPU 3 DPC highest execution time (µs): 258.507446
CPU 3 DPC total execution time (s): 0.041916
CPU 3 DPC count: 7643
_
CPU 4 Interrupt cycle time (s): 2.827611
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 314.853952
CPU 4 DPC total execution time (s): 0.109876
CPU 4 DPC count: 18214
_
CPU 5 Interrupt cycle time (s): 1.717595
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 246.202749
CPU 5 DPC total execution time (s): 0.039277
CPU 5 DPC count: 7262
_
CPU 6 Interrupt cycle time (s): 2.448977
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 432.634021
CPU 6 DPC total execution time (s): 0.109837
CPU 6 DPC count: 18279
_
CPU 7 Interrupt cycle time (s): 2.126714
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 505.715922
CPU 7 DPC total execution time (s): 0.076415
CPU 7 DPC count: 13071
_


I also recorded a video of that trial in specific:
View: https://www.youtube.com/watch?v=qHL6t0UABX8


You can clearly see the buggy weapon model and shield model, the sound is also delayed/suppressed.
The loads on my CPU/GPU are also visible on the top left corner
 
Nov 27, 2020
7
0
10
0
I disabled paging on my windows completely and tried to play, same problem, however this time I experienced freezes and whenever my game froze I checked the HDD on task manager and found that the active time is 100% but average response time, read speed, write speed are all zeros.
Does this mean it is an HDD problem or is this unrelated?
 
Nov 27, 2020
7
0
10
0
Did this start when you updated the Nvidia drivers? Can you correlate it with updating any drivers?
No, I did not update any drivers, it occurred randomly, I tried to update the driver afterwards but it didn't fix anything.
So I reinstalled my whole windows and installed the older driver and still the same problem
 
Did this start when you updated the Nvidia drivers? Can you correlate it with updating any drivers?
No, I did not update any drivers, it occurred randomly, I tried to update the driver afterwards but it didn't fix anything.
So I reinstalled my whole windows and installed the older driver and still the same problem
You can go to advanced system settings, go to advanced tab, click visual button set to adjust for best performance . Then go over to advanced tabset to best program performance, then go in to virtual memory and let the system manage it. Restart computer. See if that helps at all.
 
Nov 27, 2020
7
0
10
0
Did this start when you updated the Nvidia drivers? Can you correlate it with updating any drivers?

You can go to advanced system settings, go to advanced tab, click visual button set to adjust for best performance . Then go over to advanced tabset to best program performance, then go in to virtual memory and let the system manage it. Restart computer. See if that helps at all.
My current preset is like that already and the problem still persists, I also have my graphics card on high performance in Nvidia control panel
 
Nov 27, 2020
7
0
10
0
How full is your hd? Does it need defragmenting perhaps?
There is maybe 200 GB left on my HDD, it does not need defragmenting, I checked and it is 0% fragmented.
I plugged in another HDD and tried the game on it for 30 minutes and so far there are no problems, I will keep testing different games and stuff back and forth between both hard drives to assert that this is indeed the cause of the problem.
Thanks a lot for your help.
 
There is maybe 200 GB left on my HDD, it does not need defragmenting, I checked and it is 0% fragmented.
I plugged in another HDD and tried the game on it for 30 minutes and so far there are no problems, I will keep testing different games and stuff back and forth between both hard drives to assert that this is indeed the cause of the problem.
Thanks a lot for your help.
You are welcome. Hope it is just a silly hd problem. Computers, make your life so much easier...right.:eek:
 

ASK THE COMMUNITY

TRENDING THREADS