i have a pc that wont boot unless windows update is disabled as updates break the windows install

[Brycetimothydavis]

ok so here is the issue I have a windows 7 home premium pc (oem edition - came with the Samsung laptop)

the specs are as follows

System
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Manufacturer SAMSUNG ELECTRONICS CO., LTD.
Model RV411/RV511/E3511/S3511/RV711
Total amount of system memory 4.00 GB RAM
System type 64-bit operating system
Number of processor cores 2

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 446 GB
Disk partition (C 92 GB Free (446 GB Total)
Media drive (Z CD/DVD

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce 315M
Total available graphics memory 2234 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 1722 MB
Display adapter driver version 8.17.12.6754
Primary monitor resolution 1366x768
DirectX version DirectX 10

Network
--------------------------------------------------------------------------------

Network Adapter Bluetooth Device (Personal Area Network)
Network Adapter VirtualBox Bridged Networking Driver Miniport
Network Adapter VirtualBox Bridged Networking Driver Miniport
Network Adapter Realtek PCIe GBE Family Controller
Network Adapter Broadcom 802.11n Network Adapter
Network Adapter VirtualBox Bridged Networking Driver Miniport
Network Adapter Microsoft Virtual WiFi Miniport Adapter

Notes
--------------------------------------------------------------------------------

The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits.
Caution: Based on the results of the WinSAT Disk assessment, your system drive may have slower response times under some workloads. Performance results will depend on the specific applications used and the amount of memory available. If your experience is satisfactory, no action is needed.





windows update breaks the install so fast its not funny as in the first update when this computer was first brought broke windows 7 completely (the system would not boot in anything but safe mode)

now the system has been reset more then a dozen times by ten techie's and twice by me and now sits with windows 7 oem install (no updates at all not even the core updates - E.G. dot net 4.0)

the system has issues with updates and cant seem to fix them and no matter how many people try it will not accept updates and the pc is completely sound in every way

Samsung has proven that there is nothing wrong with the system and there is no extra software installed that would be an issue (doesn't even have software installed at the moment as that also breaks windows 7)

can someone please explain why the system will not accept any updates of any form nor an updated/slipstreamed windows disk


it is currently locked to safe mode only with lan/wifi turned on via a system hack as some (word I cant use here) installed xna framework to play a steam game (can not remember witch one)

 

[Phillip Corcoran]

Have you tried this?: http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool

 

[Brycetimothydavis]

i have yes sadly it too broke the install after running that tool it would not boot windows error messsage as follows : windows update tool failed to install due to an error - error unknown


it showed that at reboot after the tool crashed windows