Hello, I am having some very annoying issues with my PC currently and this has been going on for weeks and I am getting annoyed.
Over the past 3 or so weeks, I have been getting crashes occurring on my pc resulting in the system restarting and bringing me back to the login screen of windows. However, recently, instead of crashing, the display just turns off, and does not come back on. All the lights in the pc remain on, the monitor just has no signal. I notice when this happen the red DRAM light comes on. Strangely, I cannot hold the power button to hard shut down the pc. It does nothing. I have to manually go to the back of my pc, and flip the power switch on the power supply, then the pc will turn off. This is getting very annoying frankly and any help would be extremely appreciated.
My specs:
CPU: AMD Ryzen 7 7700x
Motherboard: Gigabyte B650 Aorus Elite AX
Memory: G.Skill Trident Z5 RGB Series Intel XMP 32GB 6000mhz, running in dual channel (F5-6000J3636F16GA2-TZ5RK)
GPU: Nvidia GeForce RTX 3090 Founder's Edition
Storage: M.2 nvme 1tb ssd, and two 1tb 7200 rpm hard drives.
Power: EVGA Supernova 1000w P5
What I have tried:
One thing I have noticed is my RAM's part number off Amazon is F5-6000J3636F16GA2-TZ5RK and it does not appear on Gigabyte's support list for my motherboard. However, if I go on G.skill's website and find my memory, there is two part numbers, one being mine from amazon (F5-6000J3636F16GA2-TZ5RK) and one being the other one on G.skill's site (F5-6000J3636F16GA2-TZ5RK). Oddly this 2nd part number is on Gigabyte's support list. So is my memory not compatible? Please help.
Over the past 3 or so weeks, I have been getting crashes occurring on my pc resulting in the system restarting and bringing me back to the login screen of windows. However, recently, instead of crashing, the display just turns off, and does not come back on. All the lights in the pc remain on, the monitor just has no signal. I notice when this happen the red DRAM light comes on. Strangely, I cannot hold the power button to hard shut down the pc. It does nothing. I have to manually go to the back of my pc, and flip the power switch on the power supply, then the pc will turn off. This is getting very annoying frankly and any help would be extremely appreciated.
My specs:
CPU: AMD Ryzen 7 7700x
Motherboard: Gigabyte B650 Aorus Elite AX
Memory: G.Skill Trident Z5 RGB Series Intel XMP 32GB 6000mhz, running in dual channel (F5-6000J3636F16GA2-TZ5RK)
GPU: Nvidia GeForce RTX 3090 Founder's Edition
Storage: M.2 nvme 1tb ssd, and two 1tb 7200 rpm hard drives.
Power: EVGA Supernova 1000w P5
What I have tried:
- I have attempted to reseat the RAM, several times. Trying the pc with only one stick of ram (for both sticks), it does boot. Have not checked if it crashed on a single stick.
- I have updated my Bios to Gigabyte's F3b
- I have ran the windows memory diagnostic tool and it came back with no errors.
- I have ran memtest 86, no errrors.
- I have uninstalled my graphics driver with DDU and reinstalled them, and it still did not fix it.
- I have put my pc on a lower power setting.
- Enabled XMP
- Disabled XMP (Currently on this).
- Cleared CMOS
- Reset BIOS to factory settings.
- Reseated CPU
- Reseat GPU
- Bought a new 1000 watt power supply, up from an 850 watt, still crashes.
One thing I have noticed is my RAM's part number off Amazon is F5-6000J3636F16GA2-TZ5RK and it does not appear on Gigabyte's support list for my motherboard. However, if I go on G.skill's website and find my memory, there is two part numbers, one being mine from amazon (F5-6000J3636F16GA2-TZ5RK) and one being the other one on G.skill's site (F5-6000J3636F16GA2-TZ5RK). Oddly this 2nd part number is on Gigabyte's support list. So is my memory not compatible? Please help.