Question I need help with my newly installed broken windows

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Aug 23, 2020
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I agree with you that its weird, and I am trying to figure out what would cause it.

I might get some other opinions

Yes, full scan ssd. Need to check hardware as i it feels like its a physical problem. Windows doesn't slowly close down. Could be some hardware thats not answering to the shutdown message and PC sits there in semi shutdown state waiting for it to time out. then it shutsdown.

I am assuming when you reinstalled completely you wiped the drive and started afresh?

Did you turn Fast startup off?
Ok so, i ran the full ssd diagnostics scan, and all it said in the end was Full Diagnostics Scan completed successfully. Also, i have to mention that another issue appeared yesterday, the color saturation/gamma/brightness just suddenly changes and stays like that sometimes for a few seconds and sometimes for a full hour or more. Another note, in one of the shut down/boot up problems, the pc went to the so called shut down mode, and i opened league of legends and it instantly "booted up". Maybe this will help, i truly hope so.

EDIT: So i just noticed that every time i open league of legends my screen changes the contrast/brightness/gamma
 
Aug 23, 2020
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10
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I agree with you that its weird, and I am trying to figure out what would cause it.

I might get some other opinions

Yes, full scan ssd. Need to check hardware as i it feels like its a physical problem. Windows doesn't slowly close down. Could be some hardware thats not answering to the shutdown message and PC sits there in semi shutdown state waiting for it to time out. then it shutsdown.

I am assuming when you reinstalled completely you wiped the drive and started afresh?

Did you turn Fast startup off?
Ok so i let a few days pass, and it is still happening but only like once per day
 

Colif

Win 10 Master
Moderator
Did you update the bios as its about only thing i can think of that would cause the weird shutdown behaviour. You might need to get PC tested as it might be something random causing it. It survives a clean install so its not windows. Its hardware of some kind.
 
Aug 23, 2020
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Did you update the bios as its about only thing i can think of that would cause the weird shutdown behaviour. You might need to get PC tested as it might be something random causing it. It survives a clean install so its not windows. Its hardware of some kind.
I will try to update bios than, also, hard disk sentinel displays this when i check the ssd tab:

30 errors occurred during data transfer.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information: https://www.hdsentinel.com/hard_disk_case_communication_error.php
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
The TRIM feature of the SSD is supported and enabled for optimal performance.

Also, for some reason it says that its health is at 80% even though its brand new..
 

Colif

Win 10 Master
Moderator
Most ssd tests just check the speed which wasn't what we were after, and I myself hadn't used the link I showed you so I can't offer any suggestions.

According to adata its operating temp range is 0 to 70c so you below the max. I found a few people with higher temps and being told its fine. My nvme running at 49c now and samsung software reports that as normal. I don't look very often.
 
Aug 23, 2020
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Most ssd tests just check the speed which wasn't what we were after, and I myself hadn't used the link I showed you so I can't offer any suggestions.

According to adata its operating temp range is 0 to 70c so you below the max. I found a few people with higher temps and being told its fine. My nvme running at 49c now and samsung software reports that as normal. I don't look very often.
Alright, so what's my last resort, a full hardware check? Should i wait a few days again and see how it behaves?
 

Colif

Win 10 Master
Moderator
i realised after posting that I didn't really offer any steps.

BIOS updated? you said you would and in same post mentioned the hd sentinel error, so not sure if you have or not?

Diskcheckup seems pretty easy
top section shows drives on PC, you click on them to select one.
Middle section has tabs
Device Info shows details such as name, size, partitions, etc
SMART Info shows its SMART score - this is where you should look. If everything appears as OK, you should be fine
SMART History - blank for me as I only run program 1 time
Disk Self test - this is where you can test the drives scores are accurate. Short is possibly enough unless it reports errors. Then you run long.
Hidden areas - no idea. Ignore it

its clearly designed for hdd as ssd don't have tracks or cylinders.

If its still doing the weird shutdown thing, its not fixing itself so I would get it looked at and show them in shop what it does as they may not see it.
 
Aug 23, 2020
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i realised after posting that I didn't really offer any steps.

BIOS updated? you said you would and in same post mentioned the hd sentinel error, so not sure if you have or not?

Diskcheckup seems pretty easy
top section shows drives on PC, you click on them to select one.
Middle section has tabs
Device Info shows details such as name, size, partitions, etc
SMART Info shows its SMART score - this is where you should look. If everything appears as OK, you should be fine
SMART History - blank for me as I only run program 1 time
Disk Self test - this is where you can test the drives scores are accurate. Short is possibly enough unless it reports errors. Then you run long.
Hidden areas - no idea. Ignore it

its clearly designed for hdd as ssd don't have tracks or cylinders.

If its still doing the weird shutdown thing, its not fixing itself so I would get it looked at and show them in shop what it does as they may not see it.
Ok so, i didn't update the bios yet. I worked with the pc for a few days, and i noticed that most of the time when im not doing things the "passive shut down" thing occurs as i call it, but it also occurs sometimes when i am doing things. I also noticed that most of the time, when it is in that shut down state, when i open a game or a program it "boots up", but not every time. That's all i could notice from testing it all these days.
 

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