Archived from groups: comp.sys.hp.hardware (More info?)
I posted a question over a month ago and never got a reply. I also send an
email to HP and got the same reaction (no reply after that auto-response
email). I am at a loss about what to do.
I am a disabled (through a severe back injury) tech worker. I used to work
on systems doing software configuration for the most part but I also did
hardware repairs whenever necessary. I never worked on HP brand notebooks. I
worked with Toshiba and Dell.
At home, I need to spend the majority of my day in bed or in a special
ergonomic chair. I need my notebook to work from so that I can have it at
those locations. I can only spend a few minutes sitting at this desk at a
time.
I really need to get that thing repaired. It has a loose wire at the power
supply port. It used to intermittently malfunction but giving it a jostle
would solve the problem. Over the last few months, it got worse and worse I
suppose because I moved it several times per day. The first thing I did was
get an inexpensive port replicator. Now that is doing the same thing. I
guess the quality on these machine is not all that great. Still, it is a
nice computer and I was luck to get it about 2 months before I got hurt. Now
I can't even use it and I can't find out who can assist me in getting in
there to repair it. Unless the loose connection is on a printed circuit
board, I am sure I can fix it 5 minutes after the case is opened.
Can anyone point me to any resources that might lead to an answer? Please
help!
Thanks (I hope)
I posted a question over a month ago and never got a reply. I also send an
email to HP and got the same reaction (no reply after that auto-response
email). I am at a loss about what to do.
I am a disabled (through a severe back injury) tech worker. I used to work
on systems doing software configuration for the most part but I also did
hardware repairs whenever necessary. I never worked on HP brand notebooks. I
worked with Toshiba and Dell.
At home, I need to spend the majority of my day in bed or in a special
ergonomic chair. I need my notebook to work from so that I can have it at
those locations. I can only spend a few minutes sitting at this desk at a
time.
I really need to get that thing repaired. It has a loose wire at the power
supply port. It used to intermittently malfunction but giving it a jostle
would solve the problem. Over the last few months, it got worse and worse I
suppose because I moved it several times per day. The first thing I did was
get an inexpensive port replicator. Now that is doing the same thing. I
guess the quality on these machine is not all that great. Still, it is a
nice computer and I was luck to get it about 2 months before I got hurt. Now
I can't even use it and I can't find out who can assist me in getting in
there to repair it. Unless the loose connection is on a printed circuit
board, I am sure I can fix it 5 minutes after the case is opened.
Can anyone point me to any resources that might lead to an answer? Please
help!
Thanks (I hope)