[SOLVED] I recently updated from a 60hz monitor to a 144hz monitor and everything says it is 60hz.

Dec 28, 2018
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I bought the acer gn246hl (a 144hz monitor) and everything says it is 60hz. I checked the windows display options, I checked nvidia display options, I even tried using a custom resolution on the nvidia options and it told me my monitor wasn't suited for 1920x1080 at 144hz. I have an rtx 2060, i have it plugged into a displayport to dvi dual link. I checked the monitor settings and it said the input of the signal wasa at 60hz. No idea what to do, please help.
 
Dec 28, 2018
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You'll need an active adapter (not cheap) to be able to get 144hz, however depending on adapter and monitor there's no guarantee it will work. Youll need to research if anyone has gotten any adapter to work wit that monitor.
I bought an active adapter and a 144hz monitor, idk what else is wrong.
 
Dec 28, 2018
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As I said there's no guarantee it will work. Did you see if anyone had success with that adapter and monitor?

This one has several reviews that state it works with that monitor

https://www.amazon.com/StarTech-com-DisplayPort-Active-Adapter-Converter/dp/B00A493CNY

Honestly though I would return the monitor if possible and use the money that an adapter costs to get a better monitor.
Well I just need to run at 144hz not buy an 100 dollar adapter and get a different monitor.
 
Again I'm trying to tell you that some cheap 10 or 20 dollar adapter isn't guaranteed to work, I gave you an adapter that others say does work. You can look else where at other adapters and see if that monitor is specifically listed as working, otherwise there nothing myself or others can tell you to fix this.

Going from modern DisplayPort to a 20 year old DVI port isn't exactly full proof.
 
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Again I'm trying to tell you that some cheap 10 or 20 dollar adapter isn't guaranteed to work, I gave you an adapter that others say does work. You can look else where at other adapters and see if that monitor is specifically listed as working, otherwise there nothing myself or others can tell you to fix this.

Going from modern DisplayPort to a 20 year old DVI port isn't exactly full proof.
It plugs into the graphics card as a displayport and plugs into the monitor as a dvi dual link
 
Dec 28, 2018
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I'm aware, I use to own that monitor.

You can go on Newegg or Amazon and read the reviews/questions of different adapters and see if it does in fact work with the Acer gn246hl . Outside that I don't know what else to tell you.
Maybe somebody else has some insight on what might be my problem, thank you for your time anyways, have a good day.
 

iMatty

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Mar 14, 2019
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Seriously? 108$ for an active adapter? lol? what scam is that? i can buy an active adapter in my country from the most trusted shop in here for around 43$ or something and have warranty on it. its not worth it.
 
Wow you really are hard to help. If this https://www.frys.com/product/8795011?site=sr:SEARCH:MAIN_RSLT_PG is it then it wont work. It even says in the specs. If it's something else please, even if you don't believe me, others will NEED this information to help you.

I can guarantee you that it wont be a cheap 15 dollar adapter to get 144hz refresh, 60hz sure, but you need an active transcoder for the signal to get 144, hence the 100 dollar price tag.

Here are two links with all the information you could want on it

https://linustechtips.com/main/topic/729232-guide-to-display-cables-adapters-v2/?section=high_refresh_displays
https://www.datapro.net/techinfo/displayport_info.html
 
Reactions: Rogue Leader
Dec 28, 2018
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Wow you really are hard to help. If this https://www.frys.com/product/8795011?site=sr:SEARCH:MAIN_RSLT_PG is it then it wont work. It even says in the specs. If it's something else please, even if you don't believe me, others will NEED this information to help you.

I can guarantee you that it wont be a cheap 15 dollar adapter to get 144hz refresh, 60hz sure, but you need an active transcoder for the signal to get 144, hence the 100 dollar price tag.

Here are two links with all the information you could want on it

https://linustechtips.com/main/topic/729232-guide-to-display-cables-adapters-v2/?section=high_refresh_displays
https://www.datapro.net/techinfo/displayport_info.html
Even after all the digging and research i decided that ill just give up and use it as a 60hz monitor ig
 
Or an even better resource would be the thread pinned at the top of this very forum section, in which the first topic covered (labeled in bolded red text) is specifically written for people with this exact model of monitor in this exact situation, and tells you what you need, with links to products, and clearly specifies all the things that won't work: https://forums.tomshardware.com/threads/how-to-connect-to-a-120-hz-display.3268285/
 

Serinox

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Jun 23, 2017
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I bought the acer gn246hl (a 144hz monitor) and everything says it is 60hz. I checked the windows display options, I checked nvidia display options, I even tried using a custom resolution on the nvidia options and it told me my monitor wasn't suited for 1920x1080 at 144hz. I have an rtx 2060, i have it plugged into a displayport to dvi dual link. I checked the monitor settings and it said the input of the signal wasa at 60hz. No idea what to do, please help.
It's quite simple. You just need to buy a basic hdmi cable and connect it. Then 144hz will be available.
https://www.amazon.com/AmazonBasics-High-Speed-HDMI-Cable-1-Pack/dp/B014I8SSD0/ref=sxin_2?keywords=Hdmi+cable&pd_rd_i=B014I8SSD0&pd_rd_r=f797af97-1754-490f-ab69-90143ddf3c1c&pd_rd_w=mhxmz&pd_rd_wg=TPmAW&pf_rd_p=76022b41-2d93-4513-91be-adffadebd790&pf_rd_r=FHYC0JJTWX7QTWTHZXWM&qid=1556084509&s=gateway

Try to refund that useless adapter you already bought.
 

bignastyid

Titan
Moderator
That would be wrong. The HDMI port on that monitor does not support 144Hz it is limited to 60hz. Only the dual link DVI port on that monitor supports 144Hz. Since the GPU lacks a dual link dvi port the only options are an expensive adapter, new monitor or living with a 60Hz refresh rate.
 
Dec 28, 2018
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Or an even better resource would be the thread pinned at the top of this very forum section, in which the first topic covered (labeled in bolded red text) is specifically written for people with this exact model of monitor in this exact situation, and tells you what you need, with links to products, and clearly specifies all the things that won't work: https://forums.tomshardware.com/threads/how-to-connect-to-a-120-hz-display.3268285/
I Can't set a custom resolution in nvidia control panel, it just says its not supported.
 

Serinox

Commendable
Jun 23, 2017
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That would be wrong. The HDMI port on that monitor does not support 144Hz it is limited to 60hz. Only the dual link DVI port on that monitor supports 144Hz. Since the GPU lacks a dual link dvi port the only options are an expensive adapter, new monitor or living with a 60Hz refresh rate.
That's kinda ridiculous. Why do they produce something like this?
 
you likely need display port 1.4 cable or hdmi 2.1 the earlier 1s topped out at between 60 and 100hz depending on the revision and resolution.

DP to DP is the best option though. or at a push hdmi 2.1 to hdmi 2.1.
dvi is limited to 60hz per connection @1080p so you would need a dual link dvi and even then it would be janky !.
 

bignastyid

Titan
Moderator
That's kinda ridiculous. Why do they produce something like this?
This model is fairly old(2014) and was released a year before HDMI 2.0(2015). There are more 1080p 144Hz monitors that don't support 144hz via HDMI than ones that do.

you likely need display port 1.4 cable or hdmi 2.1 the earlier 1s topped out at between 60 and 100hz depending on the revision and resolution.

DP to DP is the best option though. or at a push hdmi 2.1 to hdmi 2.1.
dvi is limited to 60hz per connection @1080p so you would need a dual link dvi and even then it would be janky!.
DVI-dual link is not go to work. you need a displayport to hdmi cable or hdmi to hdmi
If you two bothered looking at the specs for the monitor, you'd know Displayport isn't an option and that monitor predates HDMI 2.0.
 

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