Question I upgraded Ryzen 3 int-gpu to ryzen 7 5800. Ports won’t work screen black.

[Waterpolomike1]

Hi I upgraded from a ryzen 3 with integrated gpu to ryzen 7 5800. I have a xfx rx480. Motherboard is mail mpg 570.
Everything works with the ryzen 3 but when I put in the ryzen 7 only RGB and fans turn on. I tried resetting CMOS, still nothing. I took out half my ram, still nothing. I returned the ryzen 7 and got a new one. Still nothing.
I need help!

 

[kanewolf]

Hi I upgraded from a ryzen 3 with integrated gpu to ryzen 7 5800. I have a xfx rx480. Motherboard is mail mpg 570.
Everything works with the ryzen 3 but when I put in the ryzen 7 only RGB and fans turn on. I tried resetting CMOS, still nothing. I took out half my ram, still nothing. I returned the ryzen 7 and got a new one. Still nothing.
I need help!

What motherboard? Do you know if you have a compatible BIOS for the 5800 ?

 

[logainofhades]

Are you hooked up to the graphics card, with your monitor? Also, you possibly need a bios update, for that CPU.

 

[Waterpolomike1]

What motherboard? Do you know if you have a compatible BIOS for the 5800 ?

MSI - MPG X570 GAMING EDGE WIFI (Socket AM4) USB-C Gen2 AMD Motherboard

it says it is compatible with the 5800 on the website. No power to USB ports. The light in the rx480 turns on but no detection from the monitor

 

[Waterpolomike1]

Are you hooked up to the graphics card, with your monitor? Also, you possibly need a bios update, for that CPU.

I updated bios before before installing new cpu. I am plugged in via vga cable to the rx480

 

[kanewolf]

MSI - MPG X570 GAMING EDGE WIFI (Socket AM4) USB-C Gen2 AMD Motherboard

it says it is compatible with the 5800 on the website. No power to USB ports. The light in the rx480 turns on but no detection from the monitor

The CPU support page -- https://www.msi.com/Motherboard/support/MPG-X570-GAMING-EDGE-WIFI#support-main-block-qvl says you need the 1F BIOS if that is really a 5800 and not the 5800X.
What BIOS version do you have ? The 1F version was released in July 2021...

 

[Waterpolomike1]

The CPU support page -- https://www.msi.com/Motherboard/support/MPG-X570-GAMING-EDGE-WIFI#support-main-block-qvl says you need the 1F BIOS if that is really a 5800 and not the 5800X.
What BIOS version do you have ? The 1F version was released in July 2021...

It is a ryzen 3200g 2nd gen to ryzen 7 5800x I believe I updated the bios before swapping. I will put the 3 back in, check bios to confirm.

 

[logainofhades]

MSI - MPG X570 GAMING EDGE WIFI (Socket AM4) USB-C Gen2 AMD Motherboard

it says it is compatible with the 5800 on the website. No power to USB ports. The light in the rx480 turns on but no detection from the monitor

What is the make/model of your power supply?

 

[Waterpolomike1]

What is the make/model of your power supply?

Evga 850

 

[Waterpolomike1]

The CPU support page -- https://www.msi.com/Motherboard/support/MPG-X570-GAMING-EDGE-WIFI#support-main-block-qvl says you need the 1F BIOS if that is really a 5800 and not the 5800X.
What BIOS version do you have ? The 1F version was released in July 2021...

the bios installed improperly. Thank you for the help! All fixed

 

[MR_BROCK]

What motherboard? Do you know if you have a compatible BIOS for the 5800 ?

Make sure your bios is updated to the newsy firmware and what chipset it supports. Could be a bios or cpu limitation make sure to reset your mb clear cmos had that issue recently wouldnt display till i reset the bios. Is there any post codes, or beeps after restarting?