I will pay $180 to anyone who can solve this problem

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Otayzilla

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Dec 7, 2012
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I just paid $180 for this new GPU, because I was told by people on this forum that it would solve my screen tearing problems. So naturally I'm willing to paypal that same amount if someone can PLEASE SOLVE THIS. I CANT BELIEVE HOW RIDICULOUS THIS IS.

Over five weeks of research and tests, here are my findings:

Symptoms:
- Literally everything is affected. Games, Youtube, DVDs. I can even draw something in MS Paint, select it all, and move it around, and the tearing will be absolutely atrocious.
- I have tried every possible combination of VSync / Triple Buffering settings within D3DOverride and the Catalyst Control Center. I have tried setting them for all programs or specific ones.
- Fraps says the max frame rate is 40. I also tried to set max frame rate as low as 5 which STILL HAD TEARING
- My usual set up is 2x Monitors with DVI cables @ 60 Hz refresh. I have also tested an HDTV with an HDMI cable.
-Taking video with software such as manycam or fraps, or taking a screenshot, does NOT capture the screen tearing affects (even thought I can easily reproduce CONSTANT screen tearing)

I have a video I took from my phone to show what it looks like. Youtube ruined the quality of the video so I uploaded it to Mediafire. I'm not sure If I'm allowed to post it.

$180 to the first person to post the solution. Oh and if you tell me I need to buy something you better be able to prove it this time, this forum has already mislead me into buying this gpu.
 
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I have the same monitor, but a 7950.

My DXDiag:

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x679A)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_04241043&REV_00
Display Memory: 2734 MB
Dedicated Memory: 3047 MB
Shared Memory: 3783 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Acer S231HL(Analog)
Monitor Model: Acer S231HL
Monitor Id: ACR01A6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1169 (English)
Driver Version: 9.10.8.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail

Yours:

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6819)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6819&SUBSYS_32601682&REV_00
Display Memory: 1764 MB
Dedicated Memory: 2025 MB
Shared Memory: 3835 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Acer S231HL(Analog)
Monitor Model: Acer S231HL
Monitor Id: ACR01A6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1169 (English)
Driver Version: 9.10.8.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail

**Notice it's saying yours is currently set to 1600x900**

When you go into your monitors settings, what does the information give you?
 
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One wise man once said: if you have nothing useful to say, then keep whatever that may come out of your mouth to yourself.

@RussK1: nice find. I'm surprised nobody else noticed it earlier.

@OP: I'd suggest fixing the issue RussK1 found first.
 
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I'll see if I can produce the issue.
 
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I had only changed from native resolution to see if that would change the tearing. I forgot to switch back. I fixed it and here is the new DXDiag log. No change in the tearing.

Current Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor Name: Dell 2007FP (Digital)
Monitor Model: DELL 2007FP
Monitor Id: DELA021
Native Mode: 1600 x 1200(p) (60.000Hz)
 
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Do you have two monitors? How are they orientated? Duplicate, extended or eyefinity?

Also try changing the image scaling in CCC and make sure EDID is off.
 
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I have tried all of the above actually. Also, please remember that the tearing happened on an HDTV with HDMI as well, which would rule out most monitor configuration business.
 
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monitors?

also nothing special with hdmi other than it's multiplexed and carries an audio stream.
 
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have you tried removing the north and south branch heat-sinks, clean and reapply thermal paste? didn't see a north in the pictures....... which means there isn't one?..... what if you put one on it.

also, the SB is located right where the fan for the video card will suck all that hot air into the card...... SB get very, very hot as does the north chip. might be something for you to work on ( experiment ) with heat sinks and 40mm fans for starters.

also any cooling for the mosfets?

wish you would have pulled card in one of those. too tough to see everything.
 
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78xx series have had Blackscreen and tearing issues since release, it's a known problem and AMD either doesn't care or doesn't know how to fix it.

RMA, I'm sure you can get somebody here to paypal you shipping if you can prove that this forum indeed did mislead you into buying the 78xx GPU you got.
 
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The north bridge's main function in the past was the memory controller once AMD moved the memory controller to the cpu, all the features needed existed in the south bridge. Intel followed not to long after and with the PCI-E controller in the cpu, even less stress on the chips. Since the PCI-E controller for the video card is in the cpu, I doubt the chipset can even be the issue.

I do NOT think the chipset is getting too hot. Also, part of the XFX cooling system is that the fans are supposed to blow air out the board side of the card cooling it.

If you want to see a NB get to hot. look up the old K7S5A boards with its NB/SB in 1 solution. It overheated because of poor thermal contact.

Paste is never a bad idea for any board.
 
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@Nukemaster

Not necessarily, his board could have a third party PLX chip that could be providing bandwidth, though unlikely, it is still something to consider. If your board is an Asus I believe they have a Subzero sense thing where you can check board temps, though XFX Double D does cool the entire area around the GPU also, its unlikely.
 
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test the new GPU in some other system to rule out a faulty GPU problem...
as mentioned by other memebers in the thread, pls have the PSU checked out also since 450W isnt enough for 7850...
I personally feel that there is an issue in your mobo hence you are facing the problem...
So just rule out each components one by one and finally you can figure out the real culprit for the problem....
 
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They are talking about the chipset cooling. It's a part on the motherboard that will have a heatsink that was installed when you got the motherboard (most likely the biggest heatsink on the mobo besides CPU).

As Mahisee said, I'd be very interested in seeing you test a more capable PSU, if you don't have one, you may try taking it to a shop, just ask them to test a larger PSU (it will probably cost you, if it's more than 20$, tell them to forget it, since a new PSU will cost 50-70$); often shops sell junk PSUs, but if they sell decent ones (ask them to show you jonnyguru reviews on the psu, if they don't know what your talking about, then don't buy).

You will almost certainly kill the one you have eventually with your setup, when your system is running at max the power supply is probably running on the edge. Like I said before, I do not know if this is causing your current issue, but I'm pretty sure you'll have trouble sooner or later with it.

Does anyone else agree? The point keeps getting overlooked, I'm not sure if it's because people disagree, or because there are more interesting things being discussed (and trolling... seriously, who posts back to say 'I only posted once until you told me to stop posting garbage').
 
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450W seems fine, the 7850 shouldn't consume more than 100W average and your processor and drives added in make probably an average power draw of around 275W.

However depending on the quality and efficiency of the power supply that could be a problem.
 
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1. Connect a different monitor, if it still has the issue, its not the monitor.

2. Install Afterburner, and underclock the card to a stable setting. If its the psu, then this would draw less and would prove its the psu not having enough power.

If these 2 things dont fix it, then its going to be more work. Those 2 things will help a lot. If its issue 2, then a 30$ decent quality psu will fix your problem.
 
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I ordered the one suggested in this thread a while ago, but I forgot to post about it. Any day now, it should arrive.



I did reinstall drivers, I didn't reinstall windows. I don't know if my computer even came with a disc to reinstall windows with.

 
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Do you have a valid key?

You can get an .iso copy of Windows HERE and burn it to disk. Use your key (OEM COA perhaps) to activate.
 
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The first step is always to isolate whether you have a *software* problem, or a *hardware* problem. Reinstalling windows from a clean DVD image (and not a "recovery" image or anything), is one way. Another way might be to burn & boot from a Linux live CD with some kind of graphics test. An example would be here: http://www.phoronix-test-suite.com/?k=pts_desktop_live - Phoronix Test suite. If you get graphics tearing running that off a CD/DVD, you definitely have isolated it to a hardware problem and can continue testing by replacing/borrowing components.
 
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