I will pay $180 to anyone who can solve this problem

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Otayzilla

Honorable
Dec 7, 2012
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I just paid $180 for this new GPU, because I was told by people on this forum that it would solve my screen tearing problems. So naturally I'm willing to paypal that same amount if someone can PLEASE SOLVE THIS. I CANT BELIEVE HOW RIDICULOUS THIS IS.

Over five weeks of research and tests, here are my findings:

Symptoms:
- Literally everything is affected. Games, Youtube, DVDs. I can even draw something in MS Paint, select it all, and move it around, and the tearing will be absolutely atrocious.
- I have tried every possible combination of VSync / Triple Buffering settings within D3DOverride and the Catalyst Control Center. I have tried setting them for all programs or specific ones.
- Fraps says the max frame rate is 40. I also tried to set max frame rate as low as 5 which STILL HAD TEARING
- My usual set up is 2x Monitors with DVI cables @ 60 Hz refresh. I have also tested an HDTV with an HDMI cable.
-Taking video with software such as manycam or fraps, or taking a screenshot, does NOT capture the screen tearing affects (even thought I can easily reproduce CONSTANT screen tearing)

I have a video I took from my phone to show what it looks like. Youtube ruined the quality of the video so I uploaded it to Mediafire. I'm not sure If I'm allowed to post it.

$180 to the first person to post the solution. Oh and if you tell me I need to buy something you better be able to prove it this time, this forum has already mislead me into buying this gpu.
 
MY LAST GPU ATI Radeon HD 5700
POWER SUPPLY: Gateway FSP450-60EP
OTHER RELEVANT SYSTEM SPECS: Gateway, FX6840. 8 Gigs of memory.
Processor: Intel Core i7 CPU, 860 @ 2.80GHz - 2.80 GHz
SYSTEM TYPE: 64 bit
GPU HEAT: 50 C seems to be the maximum temp when running my heavier graphics demanding stuff
CPU HEAT: The max I have seen which running heavy software is 52 C, average seems to be 40 C
MONITOR RESOLUTIONS: 1600x900 and 1600x1200 (If you need the resoluion of the HT TV I had mentioned, I can try to get that too. Let me know)

In response to specific questions or checks:
I confirmed that the refresh rate and resolution of my monitors matches what is in my CCC
When I switched GPUs, the way that the screen tears was not affected
When the screen tears (outside of full screen) the entire screen is not affected, just the video
My hardware acceleration is enabled in Flash

My questions:
Can someone direct me toward a specific "cleaner" for removing old driver stuff?
Also I have no idea what Aero is. Please tell me how to check / modify whether it is enabled (I tried a google search and found stuff that seemed unrelated)
How do I use a "IGP" to test for a faulty board? That sounds very helpful.
 
If you could post your video of the issue, that would be helpful.

You can test the IGP by opening your BIOS config during startup, and finding the Onboard Video option (or something of that nature), it's probably set to auto or disabled; try to enable it, and attach your monitors to the mobo. You may need to remove your GPU to get it working.

I'm a bit surprised at your responses to my questions; in a streaming video, if the only thing tearing is the video itself (and not the entire screen), then I am suprised that you cannot capture this in a video (or screenshot). I'm not certain, but I think those two conditions should be mutually exclusive.
 
For the video of the tearing:
www.MediaFire.com/?h0lg9eb35p7ct3g

Since I can't find any onboard video option in my BIO/CMOS, I have typed out EVERY option in BIOS/CMOS so that you can try to find something I overlooked:


> Product Information

> Standard CMOS Features
> >System Date
> >System Time
> >AHCI Port1 [Hard Disk]
> >AHCI Port2 [ATAPI CDRom]
> >AHCI Port3 [Not Detected]
> >AHCI Port4 [Not Detected]
> >AHCI Port5 [Not Detected]
> >AHCI Port6 [Hard Disk]
> >Halt On [All, but keyboard]

> Advanced BIOS features
> >Quick Boot [Enabled]
> >Quiet Boot [Enabled]
> >1st Boot Device [HDD0-WDC WD10EAR]
> >2nd Boot Device [CD/DVD1-ATAPI DV]
> >3rd Boot Device [USB:Generic- Compa]
> >4th Boot Device [LAN]
> >Hard Disk Drive Priority
> >Optical Disk Drive Priority
> >Removable Device Priority
> >Network Device Priority
> >Bootup Num-Luck [On]
> >USB Beep Mesage [Disabled]

> Advanced Chipset Features
> >Intel EIST [Enabled]
> >Intel Tubo Boost [Enabled]
> >Intel XD Bit [Enabled]
> >Intel VT [Enabled]
> >Memory Hole Remapping [Enabled]

> Integrated Peripherals
> >Onboard SATA Controller [Enabled]
> >Onboard SATA Mode [AHCI]
> >Onboard USB Controller [Enabled]
> >Legacy USB Support [Enabled]
> >USB Storage Emulation [AUTO]
> >Onboard Audio Controller [Enabled]
> >Onboard LAN Controller [Enabled]
> >Onboard LAN Option ROM [Disabled]

> Power Managment Setup
> >ACPI Suspend Mode [S3 (STR)]
> >Deep Power Off Mode [Enabled]
> >Power On by RTC Alarm [Disabled]
> >Power On by PCIE Devices [Disabled]
> >Power On by PCI Devices [Disabled]
> >Wake Up by PS/2 KB/Mouse [Enabled]
> >Wake Up by USB KB/Mouse [Enabled]
> >Restore On AC Power Loss [Last State]

> PC Health Status
> >Smart Fan [Enabled]

>Frequency/Voltage Control
> >Clock to All DIMM/PCI/PCIE [Disabled]
> >Spread Spectrum [Enabled]

> Bios Security
> >Change Supervisor Password


 
/sigh work doesn't like media fire so I'll have to watch at home later.

I don't see any IGP settings, does your mobo have a VGA/DVI/HDMI connector on it (or is your CPU a sandy-bridge cpu? it may not be if your PC is 3 yrs old, you may not actually have an IGP)
 



LOL.

Well add an incentive and you get all the help that's available. 😀
 
after watching the video the issue is close but not exactly like mine was your psu is too week that 450 was the min requirement for the 5750 and its below what the 7850 wants "500W (or greater) power supply with two 75W 6-pin PCI Express power connectors recommended"from ati (http://www.amd.com/us/products/desktop/graphics/7000/7950/Pages/radeon-7950.aspx#2)

if you know some one with a bit bigger power supply try it
 
The i7 860 does not have onboard video at the time, only lower end lynnfield cpus had it. Even if you have the ports for it, they will not work. Point in case.

back end of an H55 board(my media center), the onboard video will NOT work with its i5 750 cpu either.
onboardandded.png


http://ark.intel.com/products/41316/Intel-Core-i7-860-Processor-8M-Cache-2_80-GHz

I just downloaded your video. it really DOES look like vsync. this is strange.

Guru 3d's driver sweeper went out of support long ago. then it was by Phyxion.net(same program new "owner"), then they released a new software(and almost what looks like a new company. I do not know the limitations on the software as the old one was just FREE) to replace it.
Ahhh here
http://treexy.com/products/driver-fusion#free-features
 
^
Was thinking the same, but then again, wasn't that the time of transition from motherboard graphics to CPU graphics? Maybe the motherboard has the onboard?

Of course, if it doesn't, it explains why he doesn't get a video and why there are no mention of it in BIOS.
 



I forgot to respond to this. When I move a picture in MSPaint, the screen tearing affect is precisely the same as it is in the video I posted, which is definitely not typical MSPaint sloppyness.

Also I was watching the video of the screen tearing earlier, and I had screen tearing while watching the video. Double screen tearing is the worst nightmare I have ever encountered, and I hope you never lay eyes on such a terrifying sight.
 


Wanted to highlight this, liquidpower makes a good point. You have a ~3 year old 450w PSU driving a 7850. It may or may not be the cause of your issue, but it may cause you other issues now or in the future (instability while gaming most likely, but it could just fail outright) since you are driving it pretty hard. Be warned that power supplies can cause damage to other components when they fail (depending on how they fail, and what protections the PSU has against overcurrent/overvolt and such).

If you can afford to spend the money, it maybe worth it to invest a bit of money in a new power supply; but I would definitely try to find a loaner that you can use to troubleshoot if you don't want to buy something you don't need.

edit: This is a good deal for a PSU that would work for you, if you are interested in buying a replacement: http://www.newegg.com/Product/Product.aspx?Item=N82E16817207013 and here is a review of the PSU: http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story3&reid=225
 

It was 100% normal back in the Windows 95 days(SG Virge 3D). We also had a early LCD TV that does it(very noticeable(VGA in, so maybe it was just that input was worse) on games, not too bad on TV). I feel your pain, just do not know what is causing it. You seem to have done through LOTS of "fixes" with little success.

For sure try to borrow a PSU just in case.
 
1. I would do a fresh install of the video drivers (i'm sure you already tried this)

2. Look in the motherboard BIOS to make sure you have all the appropriate settings for your pci-e slots or try resetting the bios to defaults.

3. Check your device manager and make sure you have all the right drivers for your devices. Even your monitors have drivers.

It's either going to be motherboard, graphics card, or software related. Anything else is highly unlikely. You already eliminated the graphics card, so you need to look into the motherboard and drivers a little more closely.
 


how do you interpret me saying the op isn't going to send anyone money into me thinking he would?