As an IT business worker and a web designer, I am forced to use IE with Microsoft business apps like sharepoint. I do appreciate its quickness over firefox, but security and compliance is still a huge deal for me. I sit and code CSS and XHTML all freakin' day and fight against little quirks that IE8 has because of its rendering capabilities. that and security needs to be MS's primary focuses. other than that, it's not a bad browser, and mostly unexperienced people are the ones complaining about it.