Installed RAM/Total Physical not matching

[Amaze904]

[/img]
Hello- I've been beating my head against the wall over this for sometime now and can not seem to come to a conclusion as to why this is happening.

Hardware;
Asus Crosshair Formula V
AMD 8350 FX
Patriot Viper Black edition 1866 x16 GB (x2 8GB)
7970 OC edition Gigabyte
1000W OCZ PSU

Windows 10 64bit

Ok; so whats going on is that I have 16 GB installed and windows acknowledges this- however it only reads 7.95 as total physical memory

Things I have tried;
MEMTEST64 - no errors
CHKDSK- no errors

Enabling Memory remapping in BIOS
Enable max memory in MSCONFIG

none of these things have fixed this issue and I have grown weary of what this could be.

I game alot on this computer and I believe this is root of some recent issues I have been experiencing; after about 20 minutes of gameplay- I drop from a solid 60+ fps to 0 momentarily and then it resumes- a simple reboot fixes this everytime- though after another 20 minutes or so I have to reboot again- this is where I seem to think RAM is causing the issue as it may not be enough being utilized? or is not dumping properly

Also, not sure if it is worth mentioning- but I have a paging file setup on another HDD at around 16GB

Thank you for any help with this- it is much appreciated

 

[Amaze904]

Yea, but resolution is like safemode and i cant interact with the start button- trying to find msconfig in windows system files atm but not having luck

 

[Rogue Leader]

Yea, but resolution is like safemode and i cant interact with the start button- trying to find msconfig in windows system files atm but not having luck

Yeah so don't mess with msconfig anymore. definitely don't change any settings.

See if you can reboot the PC and it clears itself up.

 

[Amaze904]

Ummm lol
Funky boot loader?

 

[Amaze904]

How do i reboot if i cant interact with windows start button? Lol

 

[Rogue Leader]

How do i reboot if i cant interact with windows start button? Lol

Ctrl-Alt-Del and choose shut down

 

[Amaze904]

Ok well restarted but still cant interact with windows button- windows key doesnt work either

 

[Rogue Leader]

Ok well restarted but still cant interact with windows button- windows key doesnt work either

Ok at least right click go to display options and fix your resolution and then see if it works.

 

[Amaze904]

I went from a meh problem to a fml problem

Think a reinstall of windows in the near future

 

[Amaze904]

Yea resolution changes and all

 

[Amaze904]

Amd driver is not installed now wtf happened from that syntac my windows is all funky

 

[Rogue Leader]

Yea resolution changes and all

Ok does the search bar work? Type powershell when it comes up, right click and choose "run as administrator"

 

[Amaze904]

Ok powershell works from right clicking windows button and selecting search

 

[Rogue Leader]

Ok powershell works from right clicking windows button and selecting search

ok so run powershell as administrator,

when you are in there run sfc /scannow

let it run, it may take a while

 

[Amaze904]

windows resource protection could not start repair service

 

[Rogue Leader]

windows resource protection could not start repair service

You ran powershell as administrator?

Yikes this is bad.

Try this command

dism /online /cleanup-image /restorehealth

 

[Amaze904]

error: 87
The cleanup-image option is unknnown
for more information, refer to the help by running DISM..exe /?
The DISM log file cann be found at C:\Windows\logs\DISM]dism.log

 

[Amaze904]

yes it was ran as Admin

 

[Rogue Leader]

error: 87
The cleanup-image option is unknnown
for more information, refer to the help by running DISM..exe /?
The DISM log file cann be found at C:\Windows\logs\DISM]dism.log

Thats very strange.... That should work, maybe its case sensitive... try

DISM /Online /Cleanup-Image /CheckHealth

 

[Amaze904]

same error
PS C:\WINDOWS\system32> DISM /Online /Clean-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0


Error: 87

The clean-image option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

 

[Rogue Leader]

same error
PS C:\WINDOWS\system32> DISM /Online /Clean-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0


Error: 87

The clean-image option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

You're typing it in wrong.

its Cleanup-Image

 

[Rogue Leader]

When you ran

sfc /scannow

you definitely typed it EXACTLY like that right?

 

[Amaze904]

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
PS C:\WINDOWS\system32> DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0


Error: 87

The cleanup-image option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
PS C:\WINDOWS\system32>

 

[Amaze904]

PS C:\WINDOWS\system32> sfc /scannow

Windows Resource Protection could not start the repair service.

 

[Amaze904]

I have teamvviewer if that would make it easier- tho idlk if it will run atm

 

[Rogue Leader]

I can't I'm at work.

try this

DISM /Online /Cleanup-Wim /CheckHealth