Installed RAM/Total Physical not matching

[Amaze904]

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Hello- I've been beating my head against the wall over this for sometime now and can not seem to come to a conclusion as to why this is happening.

Hardware;
Asus Crosshair Formula V
AMD 8350 FX
Patriot Viper Black edition 1866 x16 GB (x2 8GB)
7970 OC edition Gigabyte
1000W OCZ PSU

Windows 10 64bit

Ok; so whats going on is that I have 16 GB installed and windows acknowledges this- however it only reads 7.95 as total physical memory

Things I have tried;
MEMTEST64 - no errors
CHKDSK- no errors

Enabling Memory remapping in BIOS
Enable max memory in MSCONFIG

none of these things have fixed this issue and I have grown weary of what this could be.

I game alot on this computer and I believe this is root of some recent issues I have been experiencing; after about 20 minutes of gameplay- I drop from a solid 60+ fps to 0 momentarily and then it resumes- a simple reboot fixes this everytime- though after another 20 minutes or so I have to reboot again- this is where I seem to think RAM is causing the issue as it may not be enough being utilized? or is not dumping properly

Also, not sure if it is worth mentioning- but I have a paging file setup on another HDD at around 16GB

Thank you for any help with this- it is much appreciated

 

[Amaze904]

 

[Amaze904]

None are broken correct

 

[Rogue Leader]

Doesn't look broken.... hard to tell. On the left side one looks like it may be bent towards the camera a bit. How did you remove the processor with the cooler still attached, you need to release the lever to pull it out. I mean sometimes it comes out but you need to be careful of that can do some damage.

 

[Amaze904]

I think thats just an angle from the camera, kinda hard to get a close up and give an overview of the pins

I have been starring at the pins for a bit (magnifying glass) and am confident they are not bent- at least to where i can notice

 

[Rogue Leader]

I think thats just an angle from the camera, kinda hard to get a close up and give an overview of the pins

I have been starring at the pins for a bit (magnifying glass) and am confident they are not bent- at least to where i can notice

Ok but did you pull the cooler and processor in 1 shot? You definitely need to remove the cooler from it, and make sure you reinstall it correctly.

Even the tiniest bend at any angle can cause this.

Its also possible re-seating the processor in there could correct the issue. I basically have never seen this issue corrected by anything else.

 

[Amaze904]

Yes i pulled it out at once vecause the cooler it to big to get under it and release tye lever- tho i understand this can cause an issue- it hasnt vefore through extreme caution * cooler master sucks btw*

Idk if its worth mentioning but upon initial boot after reseating it, the bios flagged it as a new cpu- so thats new

 

[Amaze904]

Tho once in windows- still didnt cyange or fix the problem- even after changing slots for the RAM while re seating the cpu

But like i said, this is an annoying proble. At most- least i can log into windows

 

[Rogue Leader]

Well we tried basically everything, I've never yet seen this not be the solution to this problem. And based on your past issue i would recommend against messing around in msconfig.

 

[Amaze904]

lol yea I'm not worrying about it anymore- 8 Gb is fine for now if anything- when i build my next pc I'll have a couple extra sticks laying around

though I really do appreciate the help guys- i love this forum, quick responses, patience, and lots of knowledge; glad to be apart of it