Question Internet sometimes cuts out for a few seconds / Wifi is extremely slow

signum_

Honorable
Jan 8, 2017
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I just moved into a new place, and thankfully, the internet here is a lot better than it was in my parent's home. I usually get a consistent 90 Mbps download as well as 15-20 Mbps upload. The problem is, it just cuts out completely 3 or 4 seconds, sometimes longer. The frequency of this seems to be inconsistent, and I have not been able to recognize a pattern with it. Sometimes it's every 2 minutes, sometimes I can go 1 or 2 hours without it happening. I have tried updating the router's firmware, I switched the LAN cable out for a completely new one, nothing seems to help.

Now this all just happens when using a wired connection. It's a whole different story when using the Wifi from my Phone. For some odd reason, about half the time of using it at all, the Wifi is ungodly slow. about 20-50 Kbps. It becomes unusable. Then sometimes it just disconnects completely for a few minutes. I know that the router isn't just "that bad", because I've been able to get 60 Mbps download on my phone. My new apartment is tiny, so I am always extremely close to the router. It's really starting to get on my nerves.

Anyone have an idea what the problem(s) may be and if they're maybe connected somehow?
 
Use wifi diagnostic tools (android) and look at the history of the signal strength.

Are you using a frequency band which might be affected by radar?

My router only supports 2.4 GHz and I don't even really know what "affected by radar" means :sweatsmile:

But regardless, wouldn't that only affect devices that are connected with wifi? Why would it cause problems for my PC?
 
My router only supports 2.4 GHz and I don't even really know what "affected by radar" means :sweatsmile:

But regardless, wouldn't that only affect devices that are connected with wifi? Why would it cause problems for my PC?

I misread your quote when you said you used WiFi on your phone.

It's possible your router is unstable, on it's last legs, or overheating. Have you tried a factory reset?

Routers do die, and there are awful unstable models out there, even from big brands.