Irish User Returns Exploding Samsung Galaxy S III

[JMcEntegart]

One Galaxy SIII owner has had to have his phone replaced after it caught fire while he was driving.

Irish User Returns Exploding Samsung Galaxy S III : Read more

 

[jimmyjohnz]

It must have lost its temper.

 

[clivene09]

Why don't more companies behave responsibly like this. I'm looking at the Apples and Activisions of the world.

 

[monsta]

Bang for buck

 

[Cryio]

Not this again. This exact thing happened right after Galaxy S2 launched. But it was adressed in time, and pretty fast also.

 

[NuclearShadow]

If this was due to the phone that is quite scary and hopefully does not happen to anyone else. Someone could get seriously burned if that happened while it was in their hand or even worse has the potential of causing a full blown fire in a home. Nice to see Samsung's reaction however.

 

[MaxTesla]

So the MAIN point is

IF YOU WANT THE PROBLEM FIXED ---> POST IT ON THE INTERNET WITH PICTURES.

 

[NightLight]

3rd party phone dock?

 

[pyoverdin]

The phones must have detected iSheep users who bought this temporarily before iphone 5 and commited self-termination.

They sacrificed their own lives for the Android Cause.

 

[mouse24]

He adds: "There is no confirmation that it was a fault with the phone. It may actually have been caused by a combination of my car mount and my cars heating system."

Looks like all that free stuff and customer care came at a the price of him zipping his lips.

 

[gee_man]

I wouldn’t buy any Samslung product to begin with they have let my family down more then a couple of times with support, customer service & so on.
My children and grand children, brothers & sisters have boycotted any product made or even handled by them.

 

[dgingeri]

a far, far better response than the one from Apple.

 

[SirDevon]

"Can you hear me now?" BANG!


Good on Samsung to take ownership on this issue. I've never had a complaint on any of the Samsung products I've owned.

 

[DroKing]

Well I am curious the condition of that location of the car dock. Was it sitting in sun rays or what? There are so many variables that this person didn't mention beside the phone and dock itself.

 

[obsama1]

[citation][nom]gee_man[/nom]I wouldn’t buy any Samslung product to begin with they have let my family down more then a couple of times with support, customer service & so on.My children and grand children, brothers & sisters have boycotted any product made or even handled by them.[/citation]

I guess that outrules the iPhone, iPad, iPod Touch, and pretty much any smartphone for using their chips/RAM/components, and even some PC's/Macs.

 

[youssef 2010]

That's real customer service. Too bad that this isn't the case in all the countries having Samsung's products

 

[blubbey]

[citation][nom]gee_man[/nom]I wouldn’t buy any Samslung product to begin with they have let my family down more then a couple of times with support, customer service and so on.My children and grand children, brothers and sisters have boycotted any product made or even handled by them.[/citation]
Are you sure about that? They make many parts for computers, printers, displays (TV's, monitors etc), cameras, camcorders, refrigerators, a/c units, washers, ovens, vacuums, semiconductor chips for various types of RAM and memory, TV receivers, Smart Cards, MP3 players, optical drives (CD/DVD/BD's etc), used to make HDD's, DSLAMs and fax machines, mobile phones, PDA's, satellite receivers, LCD and OLED displays among other things....

You'd have to be pretty damn good to avoid use of any of their products.

 

[A Bad Day]

[citation][nom]gee_man[/nom]I wouldn’t buy any Samslung product to begin with they have let my family down more then a couple of times with support, customer service & so on.My children and grand children, brothers & sisters have boycotted any product made or even handled by them.[/citation]

I hope you're comfortable with buying products from companies that sometime go to the extreme of silencing consumer complaints, to the point where you'd need a few million dollars and several spare years of life to sue them.

 

[blubbey]

[citation][nom]soldier37[/nom]Well at least they actually have an S3 we here in the US cant seem to get it in a timely manner after the rest of the world does.[/citation]
Seriously? The US gets things before other parts of the world too you know.

 

[ta152h]

Here's my best Apple imitation

"He had a cell phone/cigarette lighter and apparently didn't know about that feature. Because of that, he was holding it wrong."

 

[eddieroolz]

Well, at least the Android crowd can't point to exploding iPhones and laugh.

But wait...it seems everyone has short and selective memories when Android phones blow up like this.

 

[leeashton]

[citation][nom]clivene09[/nom]Why don't more companies behave responsibly like this. I'm looking at the Apples and Activisions of the world.[/citation]
because its the law the place that sold him the phone are actually required BY LAW to offer a fix for the device, the "cellphone warehouse" dont make the phone so it MUST be sent to samsung for replacement and thay are NOT required by law to offer a replacement

 

[leeashton]

[citation][nom]DroKing[/nom]Well I am curious the condition of that location of the car dock. Was it sitting in sun rays or what? There are so many variables that this person didn't mention beside the phone and dock itself.[/citation]
yes thats what i was thinking what did he do to CAUSE it to explode!

 

[freggo]

A 'car bomb' made by Samsung goes off in Ireland... These poor buggers just can't get any peace over there

 

[Nakal]

Apple: You're exploding it wrong!