Question Is my graphics card dead? VGA light stuck on mobo with rx 5700. No post, no signal.

[jawnethin]

The Problem:

• Vga light stuck on motherboard
• Maybe issues with graphics card
• The pc wont post with this graphics card
• Gpu fans dont spin on startup (i think theyre supposed to. They do kick a little bit on startup but nothing else)
• Also my keyboard was on while the system was off

The Hardware:

• MOBO: MSI B450 Gaming Plus ATX
• CPU: Ryzen 5 2600x
• RAM: TeamGroup T-Force DDR4 3000 2x8GB
• GPU: Powercolor Red Dragon RX 5700
• STORAGE: 500gb ssd, 500gb hdd
• PSU: EVGA 550W 80+Gold
• Display: 1x 1080p 165hz DP, 1x 1080p 60hz HDMI

What I have done:

Ok this might be pretty long.

• Reset CMOS
• Unplug and plug in gpu from pcie
• Unplug and plug in pci power cables (8+6)
• Reseat ram
• Gotten spare gpu, which actually posts to BIOS (its some random ati card from a 10 year old prebuilt)
• Switch gpu pcie slots
• Unplug all usb things
• Unplug all drives
• "Have you tried turning it on and off?"
• Update to newest bios
• update chipset drivers
• Run both cards and only my old ATI card shows up in device manager and gpuz
• ​

I really dont know what to do anymore guys. This only happened after I got the new radeon software and drivers about a week ago and its happened once but a restart fixed it. This happened last night I was just talking on discord and my monitor turns off and says no signal while my pc is still on and the fans were fluctuating speeds. How would I install new drivers (or roll back old ones) on the 5700 without it working? I might try running it off of another power supply but it only has a 6 pin pcie output.

I'd appreciate all the help I can get and I probably would RMA my gpu but the box and documentation are at my dorm back on campus 6 hours away which I cant go back into until the semester starts again. I can take pictures if you'd guys like.

I made a video detailing and showing everything not working

[

(https://youtu.be/-DQPR6q1bU8)]View: https://youtu.be/-DQPR6q1bU8](https://youtu.be/-DQPR6q1bU8)


Please help guys I'd appreciate if someone from AMD sees this and potentially fixes this

Links:

post on linus tech tips forum: [https://linustechtips.com/main/topi...erboard-and-no-post-problem-with-my-rx-5700/)

Video: [

(https://youtu.be/-DQPR6q1bU8)]View: https://youtu.be/-DQPR6q1bU8](https://youtu.be/-DQPR6q1bU8)

Edit: I have requested an RMA from powercolor, will post updates about that.

 

[johncalvinelid]

I have the same problem. People said to me that upgrading my PSU will fix the problem, I haven't tried it though and I think your 550W PSU might be the one causing the problem

 

[jawnethin]

I have the same problem. People said to me that upgrading my PSU will fix the problem, I haven't tried it though and I think your 550W PSU might be the one causing the problem

The thing is that ive been using the card fine for almost 2 months now without any problems. Its only after this driver update this has been a problem.

 

[jawnethin]

The thing is that ive been using the card fine for almost 2 months now without any problems. Its only after this driver update this has been a problem.

https://imgur.com/a/A9hDSAi

I calculated my wattage with everything I have so I really dont think its a power supply problem.

 

[jawnethin]

Bump

 

[johncalvinelid]

The thing is that ive been using the card fine for almost 2 months now without any problems. Its only after this driver update this has been a problem.

Have you tried a rollback update?

 

[tingety]

Given that you've isolated the RX 5700 as what causes the PC not to POST, as it does POST with another GPU installed , do you have another machine you can plug the 5700 into and see if that fails a POST?

To me, if your next PC fails to POST it sounds like the update may have broken the actual GPU firmware causing it to fail a POST. Given that it was manufacturer driver updates and it's only been 2 months that should be covered under warranty (at least it is where I'm from - AUS)