Question Is this normal? Geiger Counter Sounds - Seagate Exos 7E10 10TB and Exos 7E8 4TB

[rcgrph7702]

Is this normal?

The HDDs are connected to a MacBook Air M1 via a USB C HDD enclosure.
Stardom i310-B31

I connected with Seagate Support and the customer agent says that it needs to be replaced.

For people who cannot see the video please view it here: Imgur Link

https://imgur.com/a/geiger

 

[helpstar]

check the drives with the seagate tool
sounds like a normal HDD sound while reading/writing

 

[rcgrph7702]

check the drives with the seagate tool
sounds like a normal HDD sound while reading/writing

seagate tool available for mac?

I checked it is not available. Any alternatives?

 

[helpstar]

try seatools bootable

 

[Misgar]

You might try the trial version of Hard Disk Sentinel (on a Windows system if you have one).
https://www.hdsentinel.com/download.php