Question Issues with Netgear AX1800 (AEX20) WIFI Extender (Connected without Internet)

Amatex

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Dec 29, 2013
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Good evening all,

So as the title suggest I brought a AX1800 (AEX20) Netgear WIFI extender a while back and it was working fine, I did end up packing it away and recently come back to it, reset it , ran through the easy setup and it said you are connected , however every device is "connected without internet" on wireless and Wired

a bit about ourset, we have a Full fibre connection , from their we have a Fritzbox 7590 AX, connected to that is a TP link powerline out to a sleepout and everything else is either wireless or ethernet connected from the fritzbox.

no wonder what I tried, Reset go thought the setup over and over,

Connect it via WPS straight to the Fritzbox

I also noticed in the Wireless > IP Address section of the extender the Gateway and DNS Server address is listed as undefined
 

kanewolf

Titan
Moderator
Good evening all,

So as the title suggest I brought a AX1800 (AEX20) Netgear WIFI extender a while back and it was working fine, I did end up packing it away and recently come back to it, reset it , ran through the easy setup and it said you are connected , however every device is "connected without internet" on wireless and Wired

a bit about ourset, we have a Full fibre connection , from their we have a Fritzbox 7590 AX, connected to that is a TP link powerline out to a sleepout and everything else is either wireless or ethernet connected from the fritzbox.

no wonder what I tried, Reset go thought the setup over and over,

Connect it via WPS straight to the Fritzbox

I also noticed in the Wireless > IP Address section of the extender the Gateway and DNS Server address is listed as undefined
Are you doing the setup and testing of the extender in the same room as the Fritzbox ?
 
Have you ever connected it to the fritzbox before.

Most repeaters use a hack called WDS (note different than WPS). Since this truly is a hack and not part of the wifi standard many device consider it a security exposure. There are a number of routers that the WDS feature is turned off. On some routers you must put in the mac address of the remote repeater. Check you fritzbox for limitations.

I don't know about your repeater but some from say tplink support a addition method that work like NAT at a mac address level and will connect to any router that does not allow/support WDS.

Repeater are a huge pain to get working and they still get random outages.

On a different issue you really should not use WPS to setup anything....some stupid "smart" lightbulbs etc only work on WPS. WPS is a massive security issue and is easily cracked so you really want this disabled on your router. It is a 1 time configuration thing you just need to key in your ssid and password. WPS is for lazy people that don't care if their neighbors hack into their wifi network. Kid do it all the time to get past their parent routers that have access limitation. They will just hook to your router or any other router in range that is running WPS. You can crack WPS passwords with a simple cell phone.
 

Amatex

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Dec 29, 2013
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Have you ever connected it to the fritzbox before.

Most repeaters use a hack called WDS (note different than WPS). Since this truly is a hack and not part of the wifi standard many device consider it a security exposure. There are a number of routers that the WDS feature is turned off. On some routers you must put in the mac address of the remote repeater. Check you fritzbox for limitations.

I don't know about your repeater but some from say tplink support a addition method that work like NAT at a mac address level and will connect to any router that does not allow/support WDS.

Repeater are a huge pain to get working and they still get random outages.

On a different issue you really should not use WPS to setup anything....some stupid "smart" lightbulbs etc only work on WPS. WPS is a massive security issue and is easily cracked so you really want this disabled on your router. It is a 1 time configuration thing you just need to key in your ssid and password. WPS is for lazy people that don't care if their neighbors hack into their wifi network. Kid do it all the time to get past their parent routers that have access limitation. They will just hook to your router or any other router in range that is running WPS. You can crack WPS passwords with a simple cell phone.
I have previously connected it to my last fritzbox 7490 without issues (then I took it off as it wasn't needed at the time)
now I have tired to put it back on
I even took the new 7590 off and tried it with the 7490 and same result

I have my Fritzbox setup to accept all new incoming connections so that shouldn't be an issues and I cannot find any other settings that would stop it from connection.

also I don't usually use WDS or WPS but I thought I would try it to see if I could get it to work.
 

Amatex

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Manual

https://www.downloads.netgear.com/files/GDC/EAX20/EAX20_UM_EN.pdf


Try to setup the connection in the same room as your router. If it works properly, then move it to your room.
So I have set it up in the same room, it says it was successful and I should be connected , but again it tells me "connected without internet"

When I sent back in to the Extender it popped up saying

"You have created an access point but we did not detect an Internet connection."​

 

Amatex

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Dec 29, 2013
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So I have set it up in the same room, it says it was successful and I should be connected , but again it tells me "connected without internet"

When I sent back in to the Extender it popped up saying

"You have created an access point but we did not detect an Internet connection."​

I managed to get it to show the wifi icon for a minute in the task bar but I got the following errors on chrome​

This site can’t be reached​

www.google.com.au’s DNS address could not be found. Diagnosing the problem.

&

DNS_PROBE_FINISHED_NO_INTERNET

No Internet​


then it went back to showing the globe icon on the taskbar

Below is the image of my WIFI adapter settings showing as No Internet Access

View: https://imgur.com/nveCpnl
 

lantis3

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Nov 5, 2015
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If you are in access point mode, you have to uplink the extender to the router using an ethernet cable. I guess that's not what you want.

Read the manual from P.12 to connect the extender using wifi to your Fritzbox
 

Amatex

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Dec 29, 2013
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If you are in access point mode, you have to uplink the extender to the router using an ethernet cable. I guess that's not what you want.

Read the manual from P.12 to connect the extender using wifi to your Fritzbox
Hi @lantis3 , I have already tried that, I have setup this extender many times prior to this without issue

but honestly I think it might be faulty,

no matter what I do whether I do it via the Nighthawk app, Browser setup it just will not get an internet connection