- Jun 19, 2009
- 26
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- 18,530
Alright so a little background. I'm 18 and I work at a computer store and I fix computers, been doing it for 2 years now. I'll say that I'm quite good at fixing any kind of problem that is put in front of me. From driver hunting to outlook, I can do it. EXCEPT for one thing...
NETWORKING PROBLEMS. Sometimes after removing viruses, or people just come in with a computer that won't connect to anything, I can't fix most of them. The only thing that I got in my arsenal is using a variety of "netsh winsock reset" commands, and re-installing network drivers to see if that does anything. I might try a sfc/ scannow, but that always takes forever, and never seems to do much. What I've had to resort to doing was backing up the customers crap and re-installing windows.
The network problems that I have seen that I couldn't fix was something with the "Network location Awareness" service wouldn't start, and I couldn't get the crap going no matter what I switched out in the system32 folder. Another problem was some guys computer with the 1394 driver or something wouldn't start, and I couldn't get it moving, even when I tried new drivers and everything. The wireless or wired connection would just sit there and continue to say: "acquiring network connection". Another computer recently didn't have any driver problems, but did the same thing with just sitting there and saying "acquiring network connection."
I know the best IT people never have to re-install windows, because they can fix anything in like 10 minutes. Do you have any kind of special software that you use to diagnose networking problems? Anything that I should try next time I get a computer like this?
Thank you!!!
NETWORKING PROBLEMS. Sometimes after removing viruses, or people just come in with a computer that won't connect to anything, I can't fix most of them. The only thing that I got in my arsenal is using a variety of "netsh winsock reset" commands, and re-installing network drivers to see if that does anything. I might try a sfc/ scannow, but that always takes forever, and never seems to do much. What I've had to resort to doing was backing up the customers crap and re-installing windows.
The network problems that I have seen that I couldn't fix was something with the "Network location Awareness" service wouldn't start, and I couldn't get the crap going no matter what I switched out in the system32 folder. Another problem was some guys computer with the 1394 driver or something wouldn't start, and I couldn't get it moving, even when I tried new drivers and everything. The wireless or wired connection would just sit there and continue to say: "acquiring network connection". Another computer recently didn't have any driver problems, but did the same thing with just sitting there and saying "acquiring network connection."
I know the best IT people never have to re-install windows, because they can fix anything in like 10 minutes. Do you have any kind of special software that you use to diagnose networking problems? Anything that I should try next time I get a computer like this?
Thank you!!!
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