I own a Dell PowerEdge R910 server. After being in storage, for a while, I decided to start using it again. I put memory into the machine, plugged it in, and received an error message, on the LCD panel, stating "E1234 Memory Riser E Power Failure". I re-seated the riser, and kept getting the same message. I swapped it with another riser, and still got the same message. It was then that I googled the message, and learned that it's a fairly common message.
One forum thread suggested jumping pin "J_DBGCPLD1", on the motherboard, and that this would make the message go away. For the sake of reference, here's a link to that suggestion:
Jumper Suggestion
https://www.dell.com/community/en/c...iser-g-power-failure/647f622df4ccf8a8dedfea99
I followed the instructions, only to find that my LCD panel would no longer light up, or show any messages of any kind, after following the procedure. Also, my computer still wouldn't power up.
I began to wonder if, maybe the computer was going through some sort of process, and I should just be patient --hoping that it would eventually display something. So, I left it plugged in, for several hours, and then days.
One day, I noticed that the LEDs, to all four power supplies, had changed from green to yellow. So, apparently, the system had gone into a different state. Unfortunately, it still didn't show any messages, nor would it power up.
Upon unplugging it, waiting a while, and plugging it back in, I've noticed that the power supplies will, initially, have green LEDs, before they all switch to yellow, about ten seconds later.
So, I, finally, decided to try powering up the system in "Minimum-To-POST configuration"; as discussed in this link:
Minimum-To-Post Configuration
https://www.dell.com/community/en/c...moved-poweredge-r910/647f8ae2f4ccf8a8deae0d2c
Unfortunately, even in this configuration, the machine behaves the same way. The power supply has a green LED, before turning yellow, and I can't power up the machine. Also, the LCD panel continues to remain dark and blank.
Has anyone ever run into anything like this? Is it really possible to destroy a machine, simply by attempting a suggested jumper setting?
Thank you for your time. Any suggestions, or insights, are greatly appreciated.
One forum thread suggested jumping pin "J_DBGCPLD1", on the motherboard, and that this would make the message go away. For the sake of reference, here's a link to that suggestion:
Jumper Suggestion
https://www.dell.com/community/en/c...iser-g-power-failure/647f622df4ccf8a8dedfea99
I followed the instructions, only to find that my LCD panel would no longer light up, or show any messages of any kind, after following the procedure. Also, my computer still wouldn't power up.
I began to wonder if, maybe the computer was going through some sort of process, and I should just be patient --hoping that it would eventually display something. So, I left it plugged in, for several hours, and then days.
One day, I noticed that the LEDs, to all four power supplies, had changed from green to yellow. So, apparently, the system had gone into a different state. Unfortunately, it still didn't show any messages, nor would it power up.
Upon unplugging it, waiting a while, and plugging it back in, I've noticed that the power supplies will, initially, have green LEDs, before they all switch to yellow, about ten seconds later.
So, I, finally, decided to try powering up the system in "Minimum-To-POST configuration"; as discussed in this link:
Minimum-To-Post Configuration
https://www.dell.com/community/en/c...moved-poweredge-r910/647f8ae2f4ccf8a8deae0d2c
Unfortunately, even in this configuration, the machine behaves the same way. The power supply has a green LED, before turning yellow, and I can't power up the machine. Also, the LCD panel continues to remain dark and blank.
Has anyone ever run into anything like this? Is it really possible to destroy a machine, simply by attempting a suggested jumper setting?
Thank you for your time. Any suggestions, or insights, are greatly appreciated.
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