Kernal power critical crash randomly occuring

[Brandon_16]

hello. randomly (usually daily) i will experience a blue screen (machine check exception) and when i check the event log it tells me my computer has a kernal power error an event id of 41 and a task catagory of 63 can someone tell me what this means and how to fix it

 

[Quarkzquarkz]

Either two things, malware or a hardware issue. First things first, Scan for viruses then restart and recheck. Use malwarebytes anti-malware then microsoft Defender for extra security then diagnose hardware. Good luck!

 

[johnbl]

the power event id 41 is logged when the machine boots after a non graceful shutdown.
IE a bugcheck, or loss of power, when you reboot the machine the system will detect that shutdown never completed and it will run some extra checking and log this error.

a machine check exception is generally called by the hardware, if the first parameter is 0 it is called by the CPU. if it is 4 then it is called by something attached to the CPU like the PCI/e bus. (depends on the generation of the machine)

generally, overheating, overclocking in bios, overclocking the CPU or GPU, under powered power supplies are the type of things you would be looking to fix.
on older machines, sometimes you can just blow out the dust and get the fans working faster to prevent overheating.

it can also be the power supply not producing proper power. I have even seen cheap power strips be isolated to this bugchecks.

main point is the power 41 entry is not the cause of the problem, it happens on the next boot after you have a problem.

you may want to look in c:\windows\minidump directory and see if you have any memory dumps recorded. The dump will indicate why windows shut down the system.

 

[Brandon_16]

thankyou both the anti virus didnt work and there is no numbers along with the blue screen message its just MACHINE_CHECK_EXCEPTION there is no power supply its a laptop and i always have it on charger and how do i acsess the mini dumps theyre .dmp files so i cant read them

 

[johnbl]

the .dmp files are binaries that can be read with a windows debugger.
or sometimes you can use a automated tool to look at them. google bluescreenview.exe or whocrashed.exe

the info you would need is contained within the .dmp file and requires the windows debugger to read it correctly.

thankyou both the anti virus didnt work and there is no numbers along with the blue screen message its just MACHINE_CHECK_EXCEPTION there is no power supply its a laptop and i always have it on charger and how do i acsess the mini dumps theyre .dmp files so i cant read them