My laptop is an Asus U36JC which came with 2 x 2GB PC3-10600 RAM sticks. I previously had Windows 7 on it and a about an year earlier I tried to upgrade the RAM with 1 x 8GB stick, but my laptop just refused to turn on. I would press the power button, and the light on the button would light up, but in about a few seconds it would go off without the screen turning on. I put it down to me buying the wrong RAM.
CPU - Intel i5 480M
Windows 10
Old RAM:- 2 x 2GB
New RAM:- 2 x 4GB
I have upgraded my laptop to Windows 10 and clean installed it.
Fast forward today, I decided to get 2 x 4GB PC3-10600 RAM sticks. Put them in to the laptop and then I get a BSOD with a "" and it says "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." The error is "KERNEL_SECURITY_CHECK_FAILURE". After a few restarts, when Windows boots up it mentions its starting an Automatic Repair, but I get the same screen. Thereafter it just continues in a boot loop until I decide to manually switch the laptop off with the power button.
I tried running the windows installation to repair Windows. I hit any key to boot from USB, the USB flashes for a little while and then I get the same BSOD as above.
When I put in the old RAM, Windows boots perfectly, though a few times it had to complete a repair.
I also noticed that each time I change the RAM, (Old -> New, New -> Old) the laptop always turns on, power button light turns on (but screen off), power button light goes off (basically laptop goes off), repeats and then it will start and get to the BIOS screen.
SOLUTIONS TRIED:-
BIOS:-
I can't change any aspect of the memory in the BIOS, but when I go to the BIOS, it mentions that the memory is 8192mb.
MEMTEST:-
I put the lastest memtest on a USB and tried to run it, but it runs for a few seconds and then the laptop turns off without warning and starts restarting. I started running memtest on the old RAM to check and it continues running without a problem until I quit it.
UBUNTU:-
Just as a test, I created an Ubuntu USB which starts without a problem into the Live Ubuntu on the OLD RAM. When I put the new RAM in, it does not start.
SCAN:-
Ran the command "/sfc scannow" in Windows 10 with the Old RAM.
ANTIVIRUS:-
Deleted Avast anti-virus as some pages mentioned this as a solution, though dont think this solves the problem.
SWITCHING RAM:-
Tried booting in with varying types of RAM. (Only one RAM stick (2GB), RAM sticks swapped etc.) - All dont work.
Would really appreciate any feedback or ideas as to what I can try. I like to believe that nothing is wrong with the RAM as it seems like my laptop for some reason does not like to accept any other RAM than the RAM it came with. Has anyone else come across this or know of a solution?
CPU - Intel i5 480M
Windows 10
Old RAM:- 2 x 2GB
New RAM:- 2 x 4GB
I have upgraded my laptop to Windows 10 and clean installed it.
Fast forward today, I decided to get 2 x 4GB PC3-10600 RAM sticks. Put them in to the laptop and then I get a BSOD with a "" and it says "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." The error is "KERNEL_SECURITY_CHECK_FAILURE". After a few restarts, when Windows boots up it mentions its starting an Automatic Repair, but I get the same screen. Thereafter it just continues in a boot loop until I decide to manually switch the laptop off with the power button.
I tried running the windows installation to repair Windows. I hit any key to boot from USB, the USB flashes for a little while and then I get the same BSOD as above.
When I put in the old RAM, Windows boots perfectly, though a few times it had to complete a repair.
I also noticed that each time I change the RAM, (Old -> New, New -> Old) the laptop always turns on, power button light turns on (but screen off), power button light goes off (basically laptop goes off), repeats and then it will start and get to the BIOS screen.
SOLUTIONS TRIED:-
BIOS:-
I can't change any aspect of the memory in the BIOS, but when I go to the BIOS, it mentions that the memory is 8192mb.
MEMTEST:-
I put the lastest memtest on a USB and tried to run it, but it runs for a few seconds and then the laptop turns off without warning and starts restarting. I started running memtest on the old RAM to check and it continues running without a problem until I quit it.
UBUNTU:-
Just as a test, I created an Ubuntu USB which starts without a problem into the Live Ubuntu on the OLD RAM. When I put the new RAM in, it does not start.
SCAN:-
Ran the command "/sfc scannow" in Windows 10 with the Old RAM.
ANTIVIRUS:-
Deleted Avast anti-virus as some pages mentioned this as a solution, though dont think this solves the problem.
SWITCHING RAM:-
Tried booting in with varying types of RAM. (Only one RAM stick (2GB), RAM sticks swapped etc.) - All dont work.
Would really appreciate any feedback or ideas as to what I can try. I like to believe that nothing is wrong with the RAM as it seems like my laptop for some reason does not like to accept any other RAM than the RAM it came with. Has anyone else come across this or know of a solution?