Question Keys are pressing on their own

Jun 27, 2019
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Hello, my laptop keys are pressing on their own, different letters like t,y, /. When I place the cursor in a typing box, it presses keys continuously until I press ESC. The on-screen keyboard allows for me to type but not the regular keyboard. The touchpad works but the cursor moves a bit slowly. I used Norton power eraser and it found nothing. I reset the operating system and still have the same issue. Please help if possible.