Laptop battery died during a windows update

[Phil3636]

My Asus laptop battery died during a windows update. Now there is just a black screen , which keeps on looping , saying 'attempting to recover installation..... then
Restoring your previous version of windows...
I don't have a windows installation disc as the software was pre-loaded.
Can anyone help ?

 

[The Ginger]

So, I have a few suggestions.. I would either call ASUS and see if they can mail you an OEM Windows Recovery Disk.. Or call Microsoft directly (if the sticker with your Microsoft OEM Product Information is still on the laptop) and get an OEM Recovery disk from them..

There is another way..

I would get Linux onto a bootable USB (you can use Unetbootin - https://unetbootin.github.io/ ) Boot into the USB by holding (i think its F12 or "DEL/Backspace") for the boot menu and get into Linux (I suggest Ubuntu since its similar to windows) and copy your personal files from the machine..

After your files are copied.. you can then restore the laptop to factory settings..

Boot up and hold F9 for the Recovery Partition and select to install over the whole drive.. it should take some time and eventually you will have the laptop as it was when you first got it...

 

[The Ginger]

If you upgraded to Win10 from win7-vista-or 8 ... Then you may not be able to get a recovery disk from them.. You could try https://www.microsoft.com/en-us/software-download/windows10

You should be able to download a copy of win10 by using your Product ID on the sticker.. let me know if that worked...