[SOLVED] Laptop is charging but no power

[zivkovic.pp]

Hello, I have laptop HP 15-ay005.
When I connect power adapter LED is on and mobo get 19.5V. When I test with multimeter everything looks fine. But laptop can't power on. I also try remove bios battery for one minute.
Laptop battery doesn't work, laptop was working only with power adapter.
This is image of mobo. https://ibb.co/SmrYmHw

 

[Tom_nerd]

try unplugging and plugging back in the battery.

 

[zivkovic.pp]

I dont understand what you mean

 

[Tom_nerd]

I dont understand what you mean

inside the laptop there is a battery. there will also be a connector connecting the battery to the motherboard. try unplugging and plug it back in again

 

[Tom_nerd]

also, just looked at the image. and for the love of god please get rid of all of that dust!!

 

[DanTheMan_EU_86]

I think the battery is already disconnected. I think it's the first step before you can open it.