Question Lenovo e15 gen3 shuts down after power adapter is pluged in

Jul 15, 2024
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Hi
I have a very confusing problem which depends more or less on the battery status. If the battery is loaded to 90%+ I can use my external charger (original power adapter (first one)) without problems. If the battery has less than 90% my laptop will shut down instantly after I plug the charger in.

What I have tried so far:
I checked the Batterie Life - Very good conditions
I ran the interanal System diagnostic (F10) - all fine
Power options (Loading start at 70% and end at 95%) Doesn't matter. If the battery has 92% and i plug the power supply in it will hold 92%.
Another Charger for testing (90w Dell) - same problem instant crash
Battery is charging while plugged in, after the laptop crashed.
Laptop can run on battery only
Laptop can run without battery - I removed the battery and used only the power supply
Sleep modus laptop is charging (under 90%) but will not wake up.

Any suggestions? Thanks for your help
 
Jul 15, 2024
2
0
10
I have only one powerinput (left side) and under linux ubuntu i have the same problem. So it might not be a reinstall problem.

In addition to the list:
(with Power Option switched off/on)
If the laptop battery is unter 90% and i plug in the power supply the indication lamp is orange.
If the laptop battery is above 90% and i plug in the power supply the indication lamp is blue.
Maybe that helps.
 

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