Question Lots of BSOD'S

[REVLX]

Today, I have gotten 3 BSOD'S alone. One I believe was to do with a netio.sys file which I think may be solved as I updated my ethernet drivers. But the other 2 and some earlier ones that I get throughout other days are all related to either "system service exception" or "memory management" and I believe one today was also to do with a kernel error. I have uploaded 5 dump files here Dumps.

The odd thing is that it usually occurs a lot after an Nvidia driver update and then stops for a little while. I have also run a windows and the other memtest (through bootable usb) which have both returned positive answers. So I would appreciate if anyone could analyse these dumps.

Specs:
I3 - 8100
8GB RipJaw Ram DDR4
1TB HDD
240GB SSD Kingston
MSI GTX 1050TI - 4GB
Gigabite H310M Motherboard

 

[Colif]

Have you run the Gigabyte App Centre that can be found on the utility page of the web site for motherboard - see here - as if memtest found nothing, it should only be drivers.

its not odd, Nvidia drivers can cause bsod to other things and make it a pain to figure out. I assume you use the Nvidia drivers from Geforce experience given the ones on WIndows Update hasn't updated for 2 years

you might want to run DDU and install drivers from windows update instead and see if that fixes the bsod

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/po1B.html

Spoiler

File information:	042819-18609-01.dmp (Apr 28 2019 - 15:37:07)
Bugcheck:	DRIVER_VERIFIER_IOMANAGER_VIOLATION (C9)
Driver warnings:	*** WARNING: Unable to verify timestamp for ScpVBus.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 20 Sec(s)

File information:	042819-16296-01.dmp (Apr 28 2019 - 12:24:19)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 20 Min(s), and 29 Sec(s)

File information:	042819-14750-01.dmp (Apr 28 2019 - 12:02:55)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: firefox.exe)
Uptime:	0 Day(s), 1 Hour(s), 49 Min(s), and 37 Sec(s)

File information:	031419-15500-01.dmp (Mar 14 2019 - 15:40:24)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	Unknown_Image (Process: csgo.exe)
Uptime:	0 Day(s), 1 Hour(s), 12 Min(s), and 35 Sec(s)

File information:	031419-15312-01.dmp (Mar 14 2019 - 14:27:29)
Bugcheck:	DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Driver warnings:	*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 03 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/H310M-A-rev-10#kf
There's 2 versions of this motherboard so it's hard to tell which one you have: the original, or Revision 1.0. Either way, there is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard page. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

Remove Superantispyware, its from 2011 and is too old

Scarlet Crush caused driver veirfier to crash, so I would disable it or delete it. Looks to me like people using Dual Shock controllers are going to have to use a cable

1st crash in March was Nvidia card drivers, it might be fixed now. the gap is long enough for me to think that.

 

[REVLX]

Remove Superantispyware, its from 2011 and is too old

Scarlet Crush caused driver veirfier to crash, so I would disable it or delete it. Looks to me like people using Dual Shock controllers are going to have to use a cable

1st crash in March was Nvidia card drivers, it might be fixed now. the gap is long enough for me to think that.

I have removed superanti spyware.
Scarlet Crush is that like what the DS4Windows driver is called?
I have checked the original box of my motherboard and It says it is the rev 1.0 version. @gardenman
I am running the app centre right now and its found an audio, network and chipset driver update so I am running that at the moment.

 

[Colif]

you only have 1 revision on motherboard, i wasn't sure what gardenman was seeing.

scarlet crush: you might need to run autoruns to stop it loading at startup and see if it helps. I don't know exactly what installed it but its used by playstation Dual Shocks.

 

[REVLX]

you only have 1 revision on motherboard, i wasn't sure what gardenman was seeing.

scarlet crush: you might need to run autoruns to stop it loading at startup and see if it helps. I don't know exactly what installed it but its used by playstation Dual Shocks.

The audio driver installed fine and so did the chipset even though it said that the chipset driver from appcentre are the older was version. The network drivers came up saying I should uninstall the newer version first since again the appcentre provided the older ones and idk if I should install them.
I will try to disable the scarlet crush thing.

 

[Colif]

LAN: i would leave newer ones for now, see how you go.

 

[gardenman]

I have checked the original box of my motherboard and It says it is the rev 1.0 version.

you only have 1 revision on motherboard, i wasn't sure what gardenman was seeing.

Yeah the wording here is confusing. The term "revision" means an updated version. I assumed they used the word correctly. But they are saying "Revision 1.0" which makes no sense because "1.0" is always the first version. You can't have a Revision 1.0., You can have a Version 1.0. You can have a Revision 1.1. Anyway, my fault (and Gigabytes too).

 

[Colif]

they could be future proofing their own page. Could be every Gigabyte page shows that as default.

 

[REVLX]

they could be future proofing their own page. Could be every Gigabyte page shows that as default.

Yeah the wording here is confusing. The term "revision" means an updated version. I assumed they used the word correctly. But they are saying "Revision 1.0" which makes no sense because "1.0" is always the first version. You can't have a Revision 1.0., You can have a Version 1.0. You can have a Revision 1.1. Anyway, my fault (and Gigabytes too).

Should I update my BIOS then? I know that it's dangerous so I never want to do it, but I might have to xD.

 

[Colif]

have you crashed at all since updating anything? If not, I would hold off on bios even though you 5 versions behind.

if you have crashed, share dumps.

 

[REVLX]

have you crashed at all since updating anything? If not, I would hold off on bios even though you 5 versions behind.

if you have crashed, share dumps.

I am crash free at the moment, but they usually happen at the most random of times so I shall see within time. Thanks for the help!

 

[REVLX]

have you crashed at all since updating anything? If not, I would hold off on bios even though you 5 versions behind.

if you have crashed, share dumps.

nevermind just got a point by reference BSOD whatever that means heres the dump.

 

[gardenman]

I ran the dump file through the debugger and got the following information: https://pste.eu/p/EKyx.html

File information:	050119-16015-01.dmp (May 1 2019 - 14:26:14)
Bugcheck:	REFERENCE_BY_POINTER (18)
Probably caused by:	memory_corruption (Process: steamwebhelper.exe)
Uptime:	0 Day(s), 6 Hour(s), 19 Min(s), and 03 Sec(s)

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

I will try to disable the scarlet crush thing.

Did you do this as its still running? Did you try to use Playstation controller after as that will start it running anyway, Autoruns only stops it loading at startup.

Do you use the Apple Charger thing on your motherboard? Drivers are from 2013

Older drivers more likely to be cause

May 05 2013	ScpVBus.sys	Scarlet.Crush Productions Scp Dual Shock 3 Virtual Bus driver http://forums.pcsx2.net/
Oct 27 2013	AppleCharger.sys	Apple Charger Giga-Byte Technology http://www.gigabyte.com/

Yeah, I don't know what all errors mean either but that ones a driver error

The reference count of an object is illegal for the current state of the object. Each time a driver uses a pointer to an object the driver calls a kernel routine to increment the reference count of the object.
When the driver is done with the pointer the driver calls another kernel routine to decrement the reference count.
Drivers must match calls to the increment and decrement routines. This bugcheck can occur because an object's reference count goes to zero while there are still open handles to the object

There are people who can understand dumps way better than I can but none of them seem to frequent this site so I do the best I can

Most of the time, BSOD caused by old drivers, so its there I start and if driver keeps hiding, I suggest people run driver verifier but I am not at that stage yet. As though its part of windows, it can break windows too.

 

[REVLX]

Did you do this as its still running? Did you try to use Playstation controller after as that will start it running anyway, Autoruns only stops it loading at startup.

Do you use the Apple Charger thing on your motherboard? Drivers are from 2013

Older drivers more likely to be cause

May 05 2013	ScpVBus.sys	Scarlet.Crush Productions Scp Dual Shock 3 Virtual Bus driver http://forums.pcsx2.net/
Oct 27 2013	AppleCharger.sys	Apple Charger Giga-Byte Technology http://www.gigabyte.com/

Yeah, I don't know what all errors mean either but that ones a driver error


There are people who can understand dumps way better than I can but none of them seem to frequent this site so I do the best I can

Most of the time, BSOD caused by old drivers, so its there I start and if driver keeps hiding, I suggest people run driver verifier but I am not at that stage yet. As though its part of windows, it can break windows too.

I only charge my iPad with the wall plug, unless I plug it in the pc which rarely happens. I don't think I've ever used the gigabyte apple charger.

The SCP bus only appears in autoruns and I tried finding it in services and other places but it wasn't there so I had no idea how to disable it. I also didn't use a controller that day.

 

[Colif]

Hmm, there isn't an actual uninstaller for Scarlet Crush. This appears best ways: https://github.com/nefarius/ScpToolkit/wiki/Manual-driver-removal

Here are some other ways: https://forums.vigem.org/topic/250/scptoolkit-removal-guide

The gigabyte thing might show in the apps & features page on settings/apps, I would uninstall it

 

[REVLX]

Hmm, there isn't an actual uninstaller for Scarlet Crush. This appears best ways: https://github.com/nefarius/ScpToolkit/wiki/Manual-driver-removal

Here are some other ways: https://forums.vigem.org/topic/250/scptoolkit-removal-guide

The gigabyte thing might show in the apps & features page on settings/apps, I would uninstall it

I removed the SCP virtual bus driver from device manager, and I think the gigiabyte thing is the ON/OFF charger app thing which I have also uninstalled now.