[SOLVED] Low Performance on a RTX 2080 Super

[jon3s115]

I've noticed recently that my games are running nowhere near what I would expect them to be. Recently I upgraded my station completely from a 1080 and 6th gen i7, up to 2080 super and 9th gen i7.

I noticed in Modern Warfare Mulitplayer I was getting far less frames than I would have with a 1080 (on high settings, I barely push 70-80 fps, when other users report getting at least 140+ fps on a 2080 Super). Warzone has unplayable frames at around 40 FPS even when I drop it to low settings, which will push it to 60. The game that really got me noticing was Minecraft, unmodded vanilla I get 100 fps, slap some shaders and it drops to about 50. I'm positive when I had my 1080 I was getting far better performance.

Here are my specs as well as my UserBenchmark.

Intel i7-9700k
RTX 2080 Super Ventus XS OC
Samsung 1 tb SSD
Thermaltek 650w PSU
2 Corsair Vengence PRO 16gb RAM sticks

UserBenchmark: https://www.userbenchmark.com/UserRun/28342093

I also ran a Uningine Heaven Benchmark at Extreme 1920x1080p with a score of 3224

I should also note... when I did my full upgrade (new ram, cpu, gpu, and motherboard) I did do a full clean install of Windows via a USB (I reformatted both my drives, so they were completely empty when I upgraded). All drivers are installed correctly 100% as it'd be kinda hard to miss any since all the parts came with them as Disks to install.

Any help would be appreciated, thank you!

 

[rgd1101]

ram not running at xmp profile.
go to bios and turn on xmp memory profile

p.s. we can't look at your d drive for the html file

 

[jon3s115]

ram not running at xmp profile.
go to bios and turn on xmp memory profile

p.s. we can't look at your d drive for the html file

Sure enough it was disabled. XMP is enabled now and I double checked to make sure the setting stuck to enabled... though the benchmark (Unigine Heaven) only went up a few points after I tested it again.

Here's the UserBenchmark I took after enabling XMP: https://www.userbenchmark.com/UserRun/28352739

 

[rgd1101]

it is running at dual channel?

 

[jon3s115]

it is running at dual channel?

CPU-Z states it's running Single

 

[sizzling]

CPU-Z states it's running Single

Then check the motherboard manual to see if you have the RAM in the correct slots for when running 2 sticks/dims.

 

[Nemesia]

What is your motherboard? The two RAM sticks need to be in the appropriate slots to work in dual channel.

If you tell us your board I will look for you.

 

[jon3s115]

What is your motherboard? The two RAM sticks need to be in the appropriate slots to work in dual channel.

If you tell us your board I will look for you.

Once you mentioned the appropriate slots I checked and sure enough they were in side-by-side slots x.x I plugged the cards into the correct ones (labeled 'first') and the PC booted almost immediately.

Ran another User Benchmark and nothing came back as "below percentile" and instead as above average ^^

Thanks for the help all!