[SOLVED] Memory issues after extending 16 to 32GB

[broadbeanprop]

Hello everyone,

Since early 2019 I'm running an ASRock B450M PRO4 motherboard with an AMD Ryzen 5 2600 and 16GB of G.Skill Aegis memory (F4-3000C16D-16GISB).
This has worked like a dream until my Windows 10 Pro machine started showing BSODs with random messages every once in a while.
My first thought was updating all drivers and BIOS, I went to BIOS version 3.50 instead of the latest because ASRock does not recommend later versions with Pinnacle, Raven or Summit Ridge CPUs.
Sadly, this made it worse and made my PC even unusable since it threw BSODs whenever signing in now.
I decided to reïnstall Windows, which sadly didn't make it better, and then started testing the memory with Memtest86, which resulted in a lot of errors.
I immediately ordered the same 16GB kit since I wanted to upgrade to 32GB anyway and then sent old memory back under warranty.
My PC ran like a dream again on the new 16GB kit, but sadly, when the shop replaced my old kit with a new one and I installed the 2 kits together, it started giving problems again.
Weird thing now is that both 16GB kits work perfectly fine separately, without any errors in Memtest86, but when I put them together Windows shows BSODs again and even Memtest86 is giving me some errors.
I tried having the BIOS memory settings on auto, I tried a permanent low clock speed, and setting everything to G.Skills spec, no difference.
Any help would be appreciated!

Jeffrey

 

[rgd1101]

up the voltage, loosing the timing

 

[rgd1101]

memory in 1 kit are tested together.
try manually oc the ram.

 

[egda23]

Hello everyone,

Since early 2019 I'm running an ASRock B450M PRO4 motherboard with an AMD Ryzen 5 2600 and 16GB of G.Skill Aegis memory (F4-3000C16D-16GISB).
This has worked like a dream until my Windows 10 Pro machine started showing BSODs with random messages every once in a while.
My first thought was updating all drivers and BIOS, I went to BIOS version 3.50 instead of the latest because ASRock does not recommend later versions with Pinnacle, Raven or Summit Ridge CPUs.
Sadly, this made it worse and made my PC even unusable since it threw BSODs whenever signing in now.
I decided to reïnstall Windows, which sadly didn't make it better, and then started testing the memory with Memtest86, which resulted in a lot of errors.
I immediately ordered the same 16GB kit since I wanted to upgrade to 32GB anyway and then sent old memory back under warranty.
My PC ran like a dream again on the new 16GB kit, but sadly, when the shop replaced my old kit with a new one and I installed the 2 kits together, it started giving problems again.
Weird thing now is that both 16GB kits work perfectly fine separately, without any errors in Memtest86, but when I put them together Windows shows BSODs again and even Memtest86 is giving me some errors.
I tried having the BIOS memory settings on auto, I tried a permanent low clock speed, and setting everything to G.Skills spec, no difference.
Any help would be appreciated!

Jeffrey

You are trying to run 2 kits together; this is never guarantee to work even with kits with same reference number.
Your only definitive solution is to send back your 2 kits, and take one of the 4 RAM sticks kits presented as compatible on the GSkill configurator page.
here the link to the suggested kits
https://www.gskill.com/configurator?page=1&cls=1529635169&adSearch2=Capacity§32GB (8GBx4),&manufacturer=1524725289&chipset=1532311105&model=1532311222

Or 2 x 16 Gb kit
https://www.gskill.com/configurator...524725289&chipset=1532311105&model=1532311222

 

[broadbeanprop]

memory in 1 kit are tested together.
try manually oc the ram.

Thanks! Are there some specific settings I should try? As I said I tried setting a fixed low clock speed (1866 and 2133), but also setting latencies, voltage and clock speed exactly to G.Skills spec.

You are trying to run 2 kits together; this is never guarantee to work even with kits with same reference number.
Your only definitive solution is to send back your 2 kits, and take one of the 4 RAM sticks kits presented as compatible on the GSkill configurator page.
here the link to the suggested kits
https://www.gskill.com/configurator?page=1&cls=1529635169&adSearch2=Capacity§32GB (8GBx4),&manufacturer=1524725289&chipset=1532311105&model=1532311222

Ah, I didn't know that, thanks! Will email the shop to see if they can do that.

 

[broadbeanprop]

up the voltage, loosing the timing

Thanks!

Factory spec:
3000MHz
CL16-18-18-38
1.35V

Will now test with:
2133MHz
CL16-18-18-38
1.35V

Edit:
This seems to have fixed the issue, tried some different settings and it's been running stable all day at 2800MHz with the voltage and latencies above.