Question Microsoft Edge problem with signing in ?

[zolydream]

Hello everyone,
i have a problem with signing in on Microsoft Edge on my PC.
I click to the sign in tab, there is saved my Outlook email address and there appears only one tab "Send Code".
i'm logged in to my Outlook email but I never get any code. I also checked the junk folder but nothing.
My internet works fine and I can receive emails on all my other email adresses.

The problem is that I don't have any other option to sign in to Edge, it's just this "send code" option.
What can I do? Any help would be appreciated, many thanks !

 

[Ralston18]

What Windows OS is installed?

What version of Outlook (Classic or New) are you using?

My thought is that Microsoft Edge is defaulting to some web page requiring you to enter a confirmation code in order to login or otherwise access that web page.

And that confirmation code is being sent to some other email account - not one of yours.

Take some screenshots and post the screenshots here via imgur (www.imgur.com > green "New post" icon).

More information needed.

 

[zolydream]

What Windows OS is installed?

What version of Outlook (Classic or New) are you using?

My thought is that Microsoft Edge is defaulting to some web page requiring you to enter a confirmation code in order to login or otherwise access that web page.

And that confirmation code is being sent to some other email account - not one of yours.

Take some screenshots and post the screenshots here via imgur (www.imgur.com > green "New post" icon).

More information needed.

Hello, first of all thanks for your answer, i have windows 10 installed, i use chrome browser for my outlook email account ( i logged in also from my phone and there is no code ). I send you here 3 screenshots to see what's all about...

https://imgur.com/dmUEvNN

View: https://imgur.com/dmUEvNN

https://imgur.com/GDLAljP

View: https://imgur.com/GDLAljP

Mod Edit: remove the image with email address.

 

[rgd1101]

so you have 2 different outlook account?

 

[zolydream]

so you have 2 different outlook account?

No, i just showed on screesnhots that i checked inbox and also junk emails but there is no code.

 

[rgd1101]

why would it need a code? account recovery? it wouldn't try to send a code to itself.
try open edge inprivate mode?

 

[zolydream]

why would it need a code? account recovery? it wouldn't try to send a code to itself.
try open edge inprivate mode?

Because i have saved bookmarks and passwords on edge when i was logged in with my outlook account. Somehow i signed out and now i can't sign back to access the pages and passwords are saved there. I can login to my microsoft account with other browser (for example chrome) but i need EDGE to access what i wrote. I hope you understand me well, my english is not the best..... Btw. i tryed private mode but as i said i need my saved things (sync).

 

[punkncat]

It could be sending that code to a phone that you used to own, if you set it up that way.

I find this one aspect that hasn't been in place long, the biggest shortcoming of Edge.

 

[punkncat]

why would it need a code? account recovery? it wouldn't try to send a code to itself.
try open edge inprivate mode?

This has something to do with Windows Hello. I have experienced almost the same issue myself. It is frustrating as heck!

 

[rgd1101]

that why I don't like everything connected in windows. what could go wrong.

punkncat were you able to login?

 

[Ralston18]

@ zolydream

Question - only to ensure that there is not some confusion....

Are you using the Outlook email app and/or the outlook mail server?

As above (Post #3) you should not post or show your email address. Mask your email addess.


For example: my email address is provided by Xfinity (Comcast) via a "XXXXX@comcast.net".

[Note: for the record - Xfinity/Comcast no longer permits/accepts new _______@comcast.net email addresses.
Inactive comcast.net addresses are being purged.]

Microsoft uses XXXXX @outlook.com for their mail servers.

(Apple uses @icloud.com Google is @gmail.com.

The imgur images show that you are using New Outlook (vs Classic) - the app.

Also: If you open your email app you should still be able to open Edge in another window in order to access what you wrote.