Question Mom's new pc.

Sep 16, 2024
4
0
10
I just built my 89 y/o mother a new win10 pc, she has been running a win7 pc and getting viruses every week. That being I have several questions.
1) Is there an easy way to port over her website passwords or will I have to do that manually?
2) I use malwarebytes on my pc would that be appropriate for her?
3) Can I set it up so I can remote in if something happens so I can fix it from home?
Thank for any advice.
Molchmeister
 

lantis3

Distinguished
Nov 5, 2015
733
124
19,070
1) Is there an easy way to port over her website passwords or will I have to do that manually?
2) I use malwarebytes on my pc would that be appropriate for her?
3) Can I set it up so I can remote in if something happens so I can fix it from home?
1. No. Do it manually
2. Win10 Built-in AntiVirus is good enough
3. AnyDesk, free.

I would suggest Open Shell Menu for easier Windows 7 to 10 GUI transition.
 
Last edited:
  • Like
Reactions: emitfudd and Gururu
Sep 16, 2024
4
0
10
What is she using the pc for? maybe she don't need a pc
She uses it for facebook, to download/print crochet patterns, online banking, and to communicate with her doctors. I have converted her apartment to a smart home, everything is controlled by alexa. She just has bad judgement when she gets those you have won emails.
 

Ralston18

Titan
Moderator
As for those "you have won" emails - set up her email account to accept emails only from senders in her contact list (family, friends, doctors).

Non-contact emails can be directed to a junk folder.

You will need to check the junk folder from time to time for valid emails: i.e., some allowed sender who changed their email address.

Not a perfect solution but may save some grief later on.
 

cAllen

Distinguished
Jun 5, 2008
191
45
18,610
W10 or W11 depends on your hardware choice...but W10 has offered another 5 years support...for a cost. The "New" Defender is not the save all many think it is...especially for those not tech savvy like older parents. In addition to Ralston18's advise, keep Malwarebytes (active version) and monitor Mom's box...at minimum.

I know first hand my elderly Mother-in-law requires this "extra" attention due to similar activity and knowledge. You might also look into Teamviewer for remote access and clean-up if she lives distant from you.
 
Last edited:
Windows defender is quite good at detecting known viruses.
But, most viruses enter through "social engineering"
Do what you can to hide emails from other than known sources.
I would be particularly careful since banking is one use.
If there is no need for new credit, consider freezing credit through equifax. experian....
Set up an automated backup system.
Sooner or later she will get hacked or encounter ransomeware.

fwiw, I am not so hot for Alexa.
 

punkncat

Polypheme
Ambassador
The modern versions of Edge and Chrome allow you to export your sites/pass as a text file. I do not know if that works as far back as the versions for W7.

I was about to mention exactly what @faalin said, so that.

Team Viewer used to be a good choice but isn't as good as it used to be. Windows has a built in option for remote assistance, but I am not familiar enough with it to speak from experience.

I would for sure set up some 2FA for anything important, like the banking. It would probably be a good idea for you to discuss with her your having her email password and you personally go into her email every day and delete and/or check what is coming and going. This is a bit of loss of privacy but far better than being scammed in various ways.