Question Monitors lose signal when playing games

Jun 12, 2021
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Whenever I play games, I will tend to want to be in fullscreen mode. But when doing so, my monitors lose signal when the connection wires are completely in. I am also having to play on very low graphical settings when I know my graphics card can handle higher.

specs are
Graphics Card: PowerColor Red Dragon RX 550 4GB GDDR5 Graphics Card (AXRX-550-4GBD5-DH)
MotherBoard: MSI PRO H410I PRO WIFI LGA 1200 Intel H410 SATA 6Gb/s Mini ITX Intel Motherboard
RAM: G.SKILL Ripjaws V Series 16GB DDR4 3200
CPU: Intel Core I3-10100F
 
Jun 12, 2021
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Monitor 1: Acer KG221Q
Monitor 2: Asus VH238
both resolutions are at 1920 x 1080
Asus is 60 Hz while Acer is 75 Hz
I cant run most games with that resolution and have to drop down to 720
and no, just in games.
 
Jun 12, 2021
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No I am not overclocking anything and its a Corsairs CX450M, I did see that there was a critical event that happened.
Event ID: 41
Source: Kernel-Power
Log: System
 

mamasan2000

Distinguished
Whenever I play games, I will tend to want to be in fullscreen mode. But when doing so, my monitors lose signal when the connection wires are completely in. I am also having to play on very low graphical settings when I know my graphics card can handle higher.

specs are
Graphics Card: PowerColor Red Dragon RX 550 4GB GDDR5 Graphics Card (AXRX-550-4GBD5-DH)
MotherBoard: MSI PRO H410I PRO WIFI LGA 1200 Intel H410 SATA 6Gb/s Mini ITX Intel Motherboard
RAM: G.SKILL Ripjaws V Series 16GB DDR4 3200
CPU: Intel Core I3-10100F
https://www.pcmag.com/reviews/asus-radeon-rx-550-4g
I sincerely doubt it. 3 times worse than a 1060. You are lucky if you get 30 fps.
https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/kernel-power-41-63/04df4902-db6c-40c2-ad08-fc3848a6494b
What is that RAM running at? Didn't Intel limit it to 2666 or 2933 Mhz on the lower non-K CPUs? And yeah, power can always be an issue.
 
Jun 12, 2021
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COLGeek

Cybernaut
Moderator
Do you have access to another GPU for testing purposes? One you can swap with yours to isolate the issue?

I suspect your GPU is the problem.

Also, is your motherboard BIOS up to date? Same question for Windows and your major drivers (motherboard chipset, video, network).
 

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