Question Mouse starts moving around randomly on its own can't control it

[ahmedali19]

Hi everyone.

I have a built-in mouse touchpad in my HP Probook 6550b laptop. But about a year ago the pointer started to move around randomly and the touchpad would become uncontrollable. I would the move the mouse around randomly until it stopped. But it started to happen every now and then. I tried uninstalling and reinstalling the mouse driver (Synaptics PS/2 Port Touchpad) but to no avail. Then I bought a USB mouse for my laptop, a normal Dell optical USB mouse. But when I plugged it in and after some use it started to behave in the same way. After that I reinstalled my Windows 7 but the problem still persists. I have checked the mouse on another PC and it worked fine. Please help me.

P.S: Another strange thing that is happened that my mouse touchpad has developed another problem. When I try to use it the mouse just moves vertically up and down the screen but can't move it across the screen. I think that my touchpad is broken.

 

[hang-the-9]

Yep sounds like touchpad hardware issue issue. Unhook it from the motherboard, should be OK then, of course you'll need to use an external mouse. Those things usually have a separate connection than the keyboard so just disconnecting the touchpad should work.

 

[ahmedali19]

Yep sounds like touchpad hardware issue issue. Unhook it from the motherboard, should be OK then, of course you'll need to use an external mouse. Those things usually have a separate connection than the keyboard so just disconnecting the touchpad should work.

Okay I'll try and report back