Question MSI vega 56 OC freeze, BSOD, LiveKernelEvent 141

Jun 5, 2019
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0
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I purchased the card back in March, i have been having endless crashes
during the time i have also upgraded RAM, SSD and PSU

RAM: Corsair - Vengeance LPX 16 GB (2 x 8 GB) DDR4-3000 Memory
Storage: ADATA - XPG SX8200 Pro 512 GB M.2-2280 Solid State Drive

I have tried the swapping RAM on another known working well PC, swapped RAM, mine was crashing, freeze, the other been running fine for 2 months
My original coolermaster PSU 600W 80+ was swapped to Power Supply: Corsair - RMx 750 W 80+ Gold Certified Fully Modular ATX Power Supply, as minimum requirement was 650W.

Games i play, PUBG and ark survival, it freeze like it took a screenshot, the only thing i could do is turn off by pressing the power button, or the screen will go black, and GPU fan at 100% straight after.
AMD driver i have tried all this year driver, plus 18.5.1, all with same result. I had BSOD like thread stuck in device. I ran DDU between all driver installation

The card was sent back last month, RMA was accepted and "repaired". Card returned, first day playing rainbow six, freeze after few hours using it, checking reliability monitor, no error message apart from windows was shut down unexpectedly or something. Next day, was playing ark survival, screen went black, fan immediately goes to 100%, checking event log, nothing was around the crash time, but was given a livekernel event, info below:

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff988d5ec9f460
Parameter 2: fffff80134680714
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 2057

Extra information about the problem
Bucket ID: BAD_DUMPFILE

Yesterday I was playing ark survival, freeze, had to power off and on again, after return, message show radeon back to default setting, card was previously undervolt, however first 2 crashes, card was on default profile. PC was not OC apart from XMP profile was set to ddr4-3000, I have also tried set to default memory profile, crashes still happen.

Things have tried already:
running 2 separate PCIE cable - crashes
undervolt - crashes
default setting on GPU - crashes
update driver under device manager - Crashes
swapping RAM - crashes


However during the period the card was sent back, I plugged in the old Nvidia 750Ti, I was still having livekernelevent 141, i tried 2 different PCIE slot in the PC, both experience same problem. PC ran ok with onboard graphic, using Geforce now to play game without any issues. Once i plug the 750Ti onto the original PC i took it off, it was running fine

full pc spec
CPU: Intel - Core i5-6500 3.2 GHz Quad-Core Processor with intel stock cooler
Bios Version 3805
Motherboard: Asus - Z170-P ATX LGA1151 Motherboard
Memory: Corsair - Vengeance LPX 16 GB (2 x 8 GB) DDR4-3000 Memory
Storage: Crucial - MX500 250 GB 2.5" Solid State Drive
Storage: ADATA - XPG SX8200 Pro 512 GB M.2-2280 Solid State Drive
Storage: 1TB 7200RPM, cannot rememeber which brand at the moment
Power Supply: Corsair - RMx 750 W 80+ Gold Certified Fully Modular ATX Power Supply
Operating System: Microsoft - Windows 10 Home
Keyboard: Razer - Ornata Chroma Wired Gaming Keyboard (£78.41 @ Amazon UK)
Mouse: Logitech - G402 Wired Optical Mouse (£29.99 @ Amazon UK)
OC: XMP ( tried to run with default profile, still freeze, crashes)
PSU: +12V 62.5A 750W
 
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Your GPU is throttling, I have the Vega 64 variant of the card and it is a common issue with them out of the box. The card isn't "bad" or "broken" or anything like that, you just need to do some playing around with the clock speeds and voltages in you p6 and p7. Generally if you under volt Vega 56/64, in almost all cases you will increase your stability and performance. For some reason they are power hungry and not efficient under their stock settings. If you would like a video demonstrating how to go through the process of getting a good under-volt, I can link you one. Also, it would be a good idea to tune the stock fan curve to something more aggressive because the stock one (like most blower cards) is pretty bad and it probably will help with the throttling.
 
I just did GPU stree test for 2 hours and 30 mins
with the following setting
clock stays, voltage p6 & p7 1000, 1050
also set memory P0 & P1 both 700

If you could link me an video that will be great.

Previously setting
P4 1000mV, P5 1030mV, P6 1050mV & P7 1060mV, memory clock P0 to P3, 167,500,700,800 and power limit 50%
which crashed so new setting hopes will be ok
 
I wish I could say the AMD drivers were good ans stable for Overclocking the card, but I've found them to be really disappointing... I used the Sapphire TRIXX software to tweak mine instead, so I'd suggest you use Afterburner instead of the AMD thingy.

Cheers!
 
undervolt, do you slide the Power limit to make it stable?
Using yesterday setting, but lower the clock at P6 & P7 1500 and 1530, voltage 1000 and 1050 (or similar), fan kicks in at a lower temperature. in furmark i managed to drop the GPU temp by 10 degree, from 78 to 68 max, GPU hotspot from above 90 to 84 max.
 
I assume the GPU throttle will be temperature related? as well as power correct?
I am planning to tune up the clock slightly, increase power limit.
At the moment, max power output or whatever it call, 153W and 68 degree
I will try tune up the power limit to max 200W and no more than 70 degree, whichever hit the max target first
 
Throttling is always temperature bound; or at least, that's the way I understand it. If the card sits comfortable at a temperature for operation, but you feed it too much power, it will crap out anyway. That has nothing to do with throttling.

That being said, by all means experiment, but never dial things to the dangerous side completely 😛

Use 5% increments in the Power Limit. I have mine with 10% and goes up to ~1650Mhz with no problems so far without getting furnace hot.

Cheers!
 
I am gonna try that by increase it slowly,
yesterday try the extreme stress test for hours, HBM temp was only 76 degree, previously 90+
I did 3d mark time spy more than 10 times as well as superposition, i guess i can consider it stable, played ark survival for few hours and mordhau no crashes,
 
3d mark benchmark shows similar between stock and undervolt plus underclock. I think GPU fan kicks in earlier makes the difference, before i undervolted, but was never able to reduce temperature reduction like what i have seen now
 
Yeah, that's the thing with Vega cards... A slight power reduction yields great efficiency and the reverse is true as well. For a few extra FPS'es, you'll have a huge power hog* running lose*.

Looks like you have grabbed the bull by the horns at this point. Let us know some numbers after you finish tweaking!

Cheers!
 
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I wonder if it's the drivers or even Wattman causing issues now...

Ever since I just did not bother with Wattman and just used external tools for controlling the GPU, I've had zero issues.

EDIT: Absolutely long stretch, but have you updated the Motherboard drivers and BIOS?

Cheers!
 

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