msn wont work grrr

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Hi, i always go on msn messenger and for the past week
every time i try to sign in , it wont let me, the same
with windows messenger. It either tells me to check my
password and user name or internet connection. Both are
fine and working as my msn works on www.e-messenger.net
Please help me its very annoying!!! i want msn back!
thanks
daisy
xXx
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

its daisy again
the error it says is:

'sorry, we are unable to connect you to the msn messenger
at this time. Please try again later. 80072efd'

ive tried using windows, a diff version of msn, deleting
that and downloading it again ive tried everything please
help!!!!
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings Daisy,

Since you can't immediately login, remember that you can might try logging into the Web
Messenger, at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.


"daisy" <martd012@medway.org.uk> wrote in message
news:332b01c5218f$c11891e0$a501280a@phx.gbl...
> Hi, i always go on msn messenger and for the past week
> every time i try to sign in , it wont let me, the same
> with windows messenger. It either tells me to check my
> password and user name or internet connection. Both are
> fine and working as my msn works on www.e-messenger.net
> Please help me its very annoying!!! i want msn back!
> thanks
> daisy
> xXx
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

yes i tried everything you said, and i still cant get
into msn messenger. Also i tried web msn but when i typed
my email add in and password and clicked login it just
went to a page saying this page cant be displayed or
something. so i dont know what to do! do microsoft do
that thing where they access your computer from their
system ever??
thanks for your help
xXx

>-----Original Message-----
>Greetings Daisy,
>
>Since you can't immediately login, remember that you can
might try logging into the Web
>Messenger, at least until you can restore your normal
Messenger functionality:
>http://webmessenger.msn.com
>
>However, here are some suggestions you should check/try
if you haven't already.
>
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try
signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button,
and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>and do the same for the following:
>regsvr32 wintrust.dll
>regsvr32 initpki.dll
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2005
Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>
>"daisy" <martd012@medway.org.uk> wrote in message
>news:332b01c5218f$c11891e0$a501280a@phx.gbl...
>> Hi, i always go on msn messenger and for the past week
>> every time i try to sign in , it wont let me, the same
>> with windows messenger. It either tells me to check my
>> password and user name or internet connection. Both are
>> fine and working as my msn works on www.e-messenger.net
>> Please help me its very annoying!!! i want msn back!
>> thanks
>> daisy
>> xXx
>
>
>.
>