Question My ASUS TUF Gaming X570-PLUS Will Not boot with a FireWire PCIe Card Installed?

Dec 20, 2024
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My PC has the ASUS TUF Gaming X570-PLUS motherboard (ACPI BIOS Revision 1404). Has functioned fine for the 2 years since built. I am going to be doing some transfer of legacy Mini DV tapes from a camcorder via Firewire. When the FireWire PCIe card is installed, the computer comes on, but will not even boot to/past BIOS.

Troubleshooting:
  • When the FireWire card is removed, the PC functions as normal. Place card back in and same thing happens.
  • Changed which PCIe slot I place the FireWire card into. No difference.
  • Enabled CMS. No difference. (Have not changed other CMS settings as I am not sure what to change.
QUESTION: What other things can I try to solve this issue? Thanks!

System Information:
Edition
: Windows 11 Pro Version, 23H2 Installed on ‎3/‎17/‎2024, OS build 22631.4602, Experience Windows Feature Experience Pack 1000.22700.1055.0
Monitor: BenQ SW2700
Audio: Realtek Digital Output
HD: Samsung SSD 860 EVO 1TB
HD: Samsung SSD 870 EVO 2TB
HD: ST1000DM003-1ER162
HD: WDC WD2003FZEX-00SRLA0
Display: NVIDIA GeForce GTX 1660 Ti
Mouse/Keyboard: Logitech
Controllers: Standard SATA AHCI
Processors: AMD Ryzen 7 3800X 8-Core
Motherboard: ASUS TUF Gaming X570-Plus (ACPI BIOS Revision 1404)
FireWire PCIe Card: This one of Amazon- “PCIe Firewire Card for Windows 10, IEEE 1394A PCI Express Controller 4 Ports(3 x 6 Pin and 1 x 4 Pin), 1394a Firewire 400 Adapter for Windows 7/8/11/Mac OS with Low Profile Bracket and Cable

Image of motherboard manual & CMS area of BIOS.

ASUS%20CMS.jpg
 
Welcome to the forums, newcomer!

My PC has the ASUS TUF Gaming X570-PLUS motherboard (ACPI BIOS Revision 1404)
https://www.asus.com/us/motherboard...helpdesk_bios?model2Name=TUF-GAMING-X570-PLUS
You have BIOS updates pending however...

Has functioned fine for the 2 years since built. I am going to be doing some transfer of legacy Mini DV tapes from a camcorder via Firewire. When the FireWire PCIe card is installed, the computer comes on, but will not even boot to/past BIOS.
+
When the FireWire card is removed, the PC functions as normal. Place card back in and same thing happens.
Given that this platform was working fine for 2 years, it's likely that the card has conked out or there's a short over the card's port or the add-on controller on the card. This would explain why the system POST's when the card isn't in the system.

You forgot to mention the make, model and age of your PSU in your system's specs.
 
PSU. Power supply unit? I have no idea. What is the easiest way to find it? And I am curious why that would be relevant? The age is the same as the whole unit. About 3 years. Thanks!