Question Navi 5700XT Adrenaline drivers crashing Windows

[NightHawkIX]

Anyone else experiencing this?

I just got the 5700XT and the Ryzen 3700X today (ASRock X470 Gaming 7 MB). Installed Windows 10 Pro x64 on it, and then went to install graphics drivers (Adrenaline 7/7 release).

The first time around, the computer crashed halfway through the install and became unstable after each reboot.

I did a clean install of Win10. Without the drivers, the system ran just fine. But as soon as I went to install the graphics drivers, I had issues again. This time the install finished all the way through, but within minutes of the install, the system became unstable again.
Each time before the instability leads to a crash, I notice super buggy sound. Currently I'm connected to my screen with a DP cable and sounds coming out of my monitor. I've also noticed some artifacting at times before the crash. All of this makes me think the problem is definitely with the adrenalin drivers.


Thoughts/Suggestions? Thanks!

(Adrenalin 19.7.1- I've also tried installing via the auto-detect method. Have tried both custom and express install)

 

[rgd1101]

full system spec? include make and model of the psu
so older driver work?

 

[C0v3r]

First of all lucky I don't get my Rx 5700 till Wednesday 😭
But secondly yes I would want to know the full system specs and if you already oced the cpu. Also I've heard there are a few issues with the new drivers I saw some videos on it so I would look at some YouTubers I think I saw gamers Nexus show the issues.

 

[renz496]

maybe AMD will release hotfix driver soon. even reviewer got hit with stability issue.

 

[C0v3r]

Yeah hopefully I got the RX 5700 now and I'm just gonna return it in a month so I can get a card that actually can cool lul. But yeah I think they will release a hotfix

 

[NightHawkIX]

CPU: Ryzen 3700X (running at stock clock)
MB: ASRock X470 Fatality Gaming K4
RAM: Patriot Viper DDR4 3000 2x16GB. (Currently XMP disabled, running at 2133)
NVME: XPG SX8200 Pro
Graphics: Sapphire Radeon RX 5700XT
PSU: Seasonic Focus 850W

OS: Windows 10 Pro x64
Adrenalin: 19.7.1 (7/7)

 

[C0v3r]

What type of psu also that ram is a bit slow for ryzen 3000 so it could be that or a PSU issue

 

[NightHawkIX]

just got off the phone with AMD support- it looks like it's a known issue and they're working on a fix... They said a few more days

 

[NightHawkIX]

Completely removing Adrenalin 19.7.1 using DDU fixes the stability issues- had to do it through Windows Safe mode as normal mode won't stay stable long enough.

Installed 19.6.2- but that doesn't support the new Navi 5700XT. However, it does work if I plug in my old 290X.

 

[NightHawkIX]

Update: I changed my motherboard out from a ASRock X470 K4 to the MSI X570 Gaming+, and now the system is running smoothly.

 

[EigenSolver]

I got almost the same build and issue.

My build is 3700x+ROG x470 i gaming+rx 5700xt, with a clean Win10 install. But the Adrenalin just crash with a blue screen code (video scheduler internal error) after update to 19.7.2. Win10 can't boot after driver install and I have to remove it in safe mode.

I just wonder if there is any other possible solution since a x570 is really out of my budget....