Need Help With New PC Build

Aug 5, 2018
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It happens to be my first time ever assembling a computer, and a problem has arisen, every time I attempt to plug my pc into my monitor, I receive error messages such as, "VGI not found, DVI not found, and HDMI not found." And yes, I have tried plugging each cable separately, and altogether, none happen to work. I have tried every solution on the internet, and I've completely disassembled my whole computer as well. My computer does turn on, and all my fans spin and my graphics card does as well, so I know there is power. My computer specs include:

CPU: Ryzen 5 2400g
Motherboard: MSI B350M PRO VD PLUS
GPU: None was planning on running off Vega 11 integrated graphics for a bit.
Ram: 1x8gb Ballistix
PSU: Thermaltake Smart series 430w
 
Solution
If you have an older video card sitting around, try putting that in and seeing if you can get a display out. It is also possible that you need a BIOS update for the 2400g. If you bought it from a shop, try taking it in and seeing if they will do a BIOS update for you. If not AMD will mail you a "boot kit" so that you can take care of it yourself. You can find info on that here: https://support.amd.com/en-us/kb-articles/Pages/2Gen-Ryzen-AM4-System-Bootup.aspx

If a video card gives you a display, you'll need to go into the BIOS and enable the on chip video. If neither option works, then something is probably broken.
If you have an older video card sitting around, try putting that in and seeing if you can get a display out. It is also possible that you need a BIOS update for the 2400g. If you bought it from a shop, try taking it in and seeing if they will do a BIOS update for you. If not AMD will mail you a "boot kit" so that you can take care of it yourself. You can find info on that here: https://support.amd.com/en-us/kb-articles/Pages/2Gen-Ryzen-AM4-System-Bootup.aspx

If a video card gives you a display, you'll need to go into the BIOS and enable the on chip video. If neither option works, then something is probably broken.
 
Solution