jpishgar :
If you take a look at both previous beta threads, you'll note that many of the criticisms currently being lobbed at the new design run contradictory to each other.
More White Space! / Less White Space!
More forum engagement! / Less forum threads! / Make it customizable!
Go Widescreen! / Make it tablet-friendly!
Make the font bigger / smaller / brighter / wider.
We appreciate your feedback, and what's why we went through so many of these versions integrating as much of your input as humanly possible. I realize much of the complaints about change comes as a result of break from habit - this happens anytime something changes on the internet (see Facebook) and users start to acclimate. Hopefully you guys will give this new design a chance - it's definitely a whole lot faster than the old version (measurably!) and we're already seeing an increase in users. In the meanwhile, bear with us - and give some of those customizable view features a try.
I don't know why I'm still here, but this is infuriating, and I'm full of coffee.
I don't know if I'm explaining something here that you (or the 'designer' responsible for this) already understand, but I'll try, anyway. I build websites for fun and profit, for what it's worth.
I said in one of the previous beta threads that the first step of any redesign is to clarify the objectives. What are we trying to achieve with a redesign? Now, you guys, as far as I can tell, have chosen not to share those redesign goals with us, and that's your prerogative.
But asking for feedback -- and claiming you received substantive feedback -- without telling people the parameters of that feedback (ie How well you achieved the goals of the reworked site) means that feedback is mostly uninformed, opinion-based, and worthless. You got those kinds of 'notes' because you asked the wrong questions, without giving users enough to go on in terms of your goals. A few other designers offered you some substantive criticisms, which were largely ignored, it seems.
Claiming that the designers listened to any real extent is disingenuous.
Now, further, based on what I quoted above, and what I've read elsewhere from 'official' voices here, there's a massively important distinction that has been utterly missed: there are two fundamental things to consider in reworking a site (that are constrained by host of other things like technology choices, platform, browser compatibility, backwards-compatibility, page weight and much more, of course), and those are:
1) Layout
2) Design
Layout and design are separate, inter-related things. By wantonly mixing those things up in your complaint that different users asked for different things -- font sizes and pagewidth, really? -- it seems like the designers have not successfully separated and addressed those two things.
Now, there are serious issues with the new layout (in matters of content accessibility, device independence, graceful js degradation of user experience, usability, content balance, liquid sizing and more), and there are also serious issues with the design of the new home page (alignment, font choices, font sizes, colors, and more).
These are, of course, all mashed up by users who -- as always is the case with redesigns -- don't like change, or don't like what they see and don't exactly know why, because they're not designers themselves, or design-aware at least.
But ignoring the complaints of users -- even uninformed ones -- is done at your own risk. Simply saying 'oh, site users always hate change' is a dangerous path to walk down, even if it's true, unless you are 100% confident in your redesign.
And you shouldn't be collectively confident in this redesign, because it is stone cold terrible. The layout is clunky and unbalanced, it's messy and misaligned, font choices are terrible, it looks like a design from 2002 that wouldn't even fly all that well then, but gussied up with utterly unnecessary and poorly-degrading js gewgaws. I love progressive js enhancement, but this isn't the way to do it.
And let's be honest -- it is exceedingly (or at least reasonably) easy these days to use adaptive layouts, sniff out the browser and platform people (with media queries or...) are using and serve up different css or entirely different php accordingly, and tailor the experience, rather than this stone-knives-and-bearskins one-size-fits-all.
It is also not at all difficult to offer users a choice of layouts or homepage content displayed, using cookies or user accounts.
Every site loves signups for capturing users -- if a choice of layouts or content formats on the front page were offered as an incentive for account signups, it would be win/win for users and the site as a whole.
Let's be even more honest -- the reason the content is locked at 990px is so that those massive, intrusive, background-image ads can be served up, not for any reasons of good design or level of difficulty in adaptive layouts. That's the call made by the site, and I have no problem with non-intrusive ads (which those aren't), but again, it's disingenuous to pretend differently, and the obvious evasion calls everything else said about decisions made into doubt.
Look, I'm not trying to be a d*ck here. I hate it as much as anyone when my users revolt over design decisions I make for my sites, and it can be disheartening and infuriating.
But it's important to try and look at things with a dispassionate eye, and to as honest as possible with your userbase.
One last thing -- according to Alexa (http://www.alexa.com/siteinfo/tomshardware.com), visits have dropped rather precipitously, which is what I predicted earlier. Whether that's accurate or not, I don't know, but if it is, I hope that you take the advice offered by myself and other web designers here, and have a good think about how well this new design serves the community you've got here.
The reviews and roundups and other original editorial content here are the best around. I've depended on them for building my own machines for over a decade. Once again: burying that content is burying the site as a whole, for most.