Question New PC and Router - File Transfers to NAS Now Slower

[THRobinson]

Last month I replaced my TPLink AC1200 (5yrs old and WiFi died) with a TP Link AX3000, set up as an access point.

2 days ago, I replaced my 4th gen i7 with a new 7900x I built with an MSI B650 Tomahawk board with a 2.5GB ethernet connection. Also now running Win11 not Win10.

I have a WD MyCloud EX2 NAS, and everything connects with CAT6 ethernet. Only the phone/tablets use WiFi in the house, everything else is CAT6 ethernet. As well, my PC, TPLink and NAS are all beside one another... not split apart between the AP and ISP router, they're wired to the same box.

Before the upgrade, when transferring from the PC to the NAS, I was hitting 60-80MB/s.

After the upgrade, I was expecting the same speed since it can't go any faster than the 1GB ethernet port on the router or NAS, but only hitting around 24MB/s.

Any thoughts? With nothing else downloading or streaming... should I not be pushing 80-100MB/s?

 

[bill001g]

Almost has to be a software thing on the pc.

From what I understand you have your pc and the NAS both plugged into the lan port on ax3000.

These ports act as a simple switch. You technically could unplug the AP from the main router and they would still work...at least for a while until the IP addresses expire.

This is about as simple as you can get. There is the rare chance you are getting errors on a ethernet cable but I that would be extremely unlikely.

Not sure the best way to test this since NAS have very little in diagnostic ability. If you have another pc you could plug into the same switch that would let you test between the pc using a number of different methods.

 

[THRobinson]

Almost has to be a software thing on the pc.

From what I understand you have your pc and the NAS both plugged into the lan port on ax3000.

These ports act as a simple switch. You technically could unplug the AP from the main router and they would still work...at least for a while until the IP addresses expire.

This is about as simple as you can get. There is the rare chance you are getting errors on a ethernet cable but I that would be extremely unlikely.

Not sure the best way to test this since NAS have very little in diagnostic ability. If you have another pc you could plug into the same switch that would let you test between the pc using a number of different methods.

I'm thinking software as well.

Everything else is fine. Downloading files, I max out at around 11-12MBps which is what my speed from the ISP is so, no problems there. OOKLA Speed test, PING=2ms, download and upload both around 105Mbps.

Win11, new PC so obviously new install for that, ran all updates. After seeing the issue I also grabbed the newest driver I could find for the ethernet and ran that to see if helped.

Sadly, old PC is not an option since dismantled it to use a few parts for the new one... hard drive is now a storage drive, and using the video card temporarily until Boxing Week... figured hold off on that, get Xmas shopping outta the way, then maybe find a decent deal after Xmas all over and done.

Windows firewall? sharing? issue maybe?

Maybe the files? I know sometimes bigger files are slower than smaller but, files are about the same as what I've been using all this time.

The fact that the OOKLA internet speed tests are working fine makes me think that the hardware is working at least.

 

[THRobinson]

Anyone? Any ideas? Settings to test or change?

 

[kanewolf]

Anyone? Any ideas? Settings to test or change?

Do you have jumbo frames enabled everywhere ?
2.5GE adapters have been flaky. Verify the driver is up to date.
Your router is advertised to "Minimize Lag for All Devices and Applications" That may mean it has some form of QOS (quality of service) enabled by default. QOS can limit transfers to provide bandwidth for other traffic. You should look into that.

 

[THRobinson]

Jumbo Frames? can't say I know what that is, will have to Google it. and I'll check the QOS. Thanks... driving me nuts, when you upgrade your PC and router, and it's slower...

 

[kanewolf]

Jumbo Frames? can't say I know what that is, will have to Google it. and I'll check the QOS. Thanks... driving me nuts, when you upgrade your PC and router, and it's slower...

Never make two changes at a time. Because you can't identify the cause....

 

[THRobinson]

So, Jumbo Frames was disabled by default, and the AX3000 looks like the QOS was removed... maybe because setup as an access point it no longer appears as an option?

Updated the drivers with drivers directly from Realtek, rebooted... no changes.

 

[Ralston18]

@THRobinson

On your computer run "ipconfg /all" (without quotes) via the Command Prompt.

You should be able to copy and paste the full results herein.

 

[Ralston18]

@THRobinson

Received your PM with the requested "ipconfig /all" results. Per your request, I will not post the results here.

For the most part there is nothing in "ipconfig /all" that you need to be concerned about with regards to being publicly presented. Especially the somewhat misunderstood "Private IP addresses".

Exceptions being that your name (enough to peronally identify you) is shown in "Host Name". Another concern might be your network's name if that should happen to appear.

Some people worry about MAC (Physicall Addresses). However MACs can be and are being reused. MACs are useful in that the address can be used to identify manufacturers and products.

For example:

https://macvendors.com/

Not always helpful but can serve as a way of determing make and model information for network devices. MACs can be wrong or spoofed which in itself may help discover more about any given device with a MAC. Networked or not.

= = = =

FYI:

https://www.lifewire.com/what-is-an-ip-address-2625920

https://www.lifewire.com/what-is-a-public-ip-address-2625974

What you do not want to reveal is your public IP address. Easily found via googling "What is my IP".

= = = =

"ipconfig /all" is a basic tool for network troubleshooting. However it cannot be used alone as the information does not address the whole of the network. But "ipconfig /all" is a good starting point.

Here is what I noted via the ipconfig results that you PM'd me.

The PC is using a wired (Ethernet) connection. No wireless adapters are enabled on the source host computer . Only one network adapter: either wired or wirelesss should be enabled on any given host. There are some exceptions but I do not see that being applicable with respect to the posted problem.

Is the PC's Ethernet adapter Speed and Duplex set to Auto? "Ipconfig" does not show that information - however, if Speed and Duplex are not set correctly then problems occur.

The network router is the 192.168.1.1 IP address that is commonly used by many small networks including my own. Network subnet mask also being the normal expected 255.255.255.0

The PC is using the DHCP IP network address of 192.168.1.83 provided by the router. That address can and does change.

IP address lease time is only 24 hours. Not a technical problem per se. However, if you have admin rights to the router increase the lease time to at least a week if possible.

Disable IPv6. Problematic for many computers/networks.

Change the DNS Server from 192.168.1.1 (your router) to Google's 8.8.8.8. and 8.8.4.4 - there are other DNS server choices that can be made.

Is the NAS in question using DHCP or has the NAS been assigned a Static IP address? The NAS should have a Static IP address and that address should be reserved for the NAS (via the NAS's MAC) and not used by or available to any other network devices.

Lots for you to look at and consider. Do so and see what you can find and learn.

Then, if you feel comfortable doing so, update and post the "ipconfig /all" (with some redaction if you wish), the host name could be redacted to XXXXXX-PC as an example. And should be if that is relevant to your member name in full or in part.

Posting the "ipconfig /all" results will keep everyone following this thread "in the loop" and someone may spot something else of interest or concern. Or some error of omission or commission on my part.....

= = = =

Reading back:

Also you have both a router and an Access Point - correct?

You replaced a TPLink AC1200 with a TPLink AX3000 as an Access point.

What is now the router? How are router and access point connected?

Overall, something like this (feel free to edit and correct) with ----> indicating ethernet connections:

ISP === coax, DSL, fiber ===> Modem ----->[WAN port]Router [LAN ports]

LAN Ports ----> to PC, NAS, Access Point

Access Point ~~~ wireless ~~~> wireless network devices.

Access Point and NAS having Static IP addresses - correct?

 

[THRobinson]

Lots to read, hopefully didn't miss anything.

To start with the easy stuff... I have a router from the ISP, from that I have about 100ft of Cat6 running to the rear of the house to the TPLInk AX3000 (Archer AX55) router, which I used the Access Point mode on. From the TPLink I have 3 x 6ft CAT6 ethernet cables connected (PC, NAS, MediaPlayer).

ISP Router -----> TPLink (Acess Point) -----> PC / NAS / Media Player

NAS - Nothing has changed on this in 5yrs. DHCP disabled, static IP assigned, IPv6 off, Dynamic DNS off, SSH off, jumbo frame off, link speed is set to auto, option for 100, 1000 or auto. I tried 1000 but didn't seem to make a difference so switched back to auto.

PC - Speed and duplex, funny you asked because was just playing with that before I saw your message. Was set to auto, I tried the 2.5GB full duplex and rebooted with no change. In windows settings this is what pops up (not ipconfig) it has DHCP enabled. After this I'll try disabling IPv6 and rebooting.

Board came with WiFi... disabled it as soon as PC came on. One of those features that I'll never see myself using given my setup.

DNS, 192.168.x.x... I think for over a decade it's always been that for me. What's the advantage to changing it? Speed? Security?

Most computer stuff I can sort out myself... networking though has always been an absolute PITA for me.

EDIT - Did a network reset, rebooted. Set the speed back to 2.5GB full duplex, disabled IPv6, rebooted. Still capped at about 24MB/s with the NAS. Also tried another (new) ethernet cable.

Aggregated link speed (Receive/Transmit): 1000/1000 (Mbps)
Link-local IPv6 address: fe80::7fa6:9bf2:f57c:2a14%5
IPv6 DNS servers: fe80::82ab:4dff:fea3:a8d0%5 (Unencrypted)
IPv4 address: 192.168.1.83
IPv4 default gateway: 192.168.1.1
IPv4 DNS servers: 192.168.1.1 (Unencrypted)
Manufacturer: Realtek
Description: Realtek Gaming 2.5GbE Family Controller
Driver version: 10.73.815.2024
Physical address (MAC): D8-43-AE-A5-53-2A

 

[Ralston18]

IPv6 appears to still be enabled.....
= = = =

What make and model modem/router is the ISP providing?

And that device is configured and working as the network Router/ Gateway (192.168.1.1) with all other routers having DHCP disabled. However, there actually is only one other "router" which is serving as an Access Point with its' DHCP functions disabled.,

"DNS, 192.168.x.x" but is currently/actually configured to be 192.168.1.1 - correct?

(Where the quote's intent was to show that the DNS changed with respect to other devices (routers) being used and that those other devices used default IP addresses such as 192.168.0.1.)

= = = =

This router/Access Point?

https://www.amazon.com/TP-Link-AX3000-Archer-AX55-Pro/dp/B0BTD7V93F?th=1

Does the following link present the User Manual for the Access Point?

https://static.tp-link.com/upload/manual/2023/202312/20231201/1910013469_Archer AX55_UG_REV4.0.0.pdf

Did you set up the Access Point per Section 4.4 per physically numbered Page 18?

Are you able to use a browser and directly login into the Access Point via the static IP address that you assigned to the Access Point - if that was indeed done. (As a router, the default IP address is 192.168.0.1 per Page 96 of the User Manual.)

Many manufacturers sort of "force" web based management via the manufacturer's website. You can manage routers, etc. directly on your network using a browser, the device's IP address, and the applicable login name and password. Resetting the device will return the device to its original default login and password values. And the reset device will lose other end user configuration settings that will also return to factory defaults.

What IP address was assigned to the Access Point?

If the ISP Router/Gateway is 192.168.1.1 then I would assign Static IP 192.168.1.2 to the access point provided that no other device is using that IP address. And the NAS would likely be Static IP 192.168.1.3 - end users can establish their own schemes to some extent.

And if different network devies are making use of the Media Player I would likely configure the Media Player with a Static IP address as well. Likely 192.168.1.4 with all devices using subnet mask 255.255.255.0.

Then allow the router to use some specific range of addresses for DHCP: perhaps 192.168.1.10-19 allowing for 10 wireless network devices.

Physical connectivity.
What respective ports on the Access Point are being used for the PC, NAS, and Media Player?

There are 5 ports: one blue and four yellow orange. What ports are in use and how are those ports configured?

As I understand your connections I would expect that the 100 foot Ethernet cable would run from a LAN port on the ISP router to a LAN port on the Access Point.

Regarding that Cat6 cable: what is printed along the cable(s) length? Cable should be round, 4 pairs, UTP, AWG 22-24, pure copper.

Not flat, not copper coated aluminum, not 26 AWG.... Cable source?

Overall, my thought is that there is a misconfiguration via error of omission or commission.

= = = =

I always encourage the use of a network diagram to help folks understand their networks.

You can easily sketch out the network starting with the devices and the port connections between devices.

Then add in device information: make, model, function, IP address (Static or DHCP), and MAC.

Use the diagram on Page 18 (Access Point mode) as a starting template. Note that "Internet LAN" is the Router (Gateway).

Your diagram would show the three cable connections from the Access Point to PC, NAS, and Media Player. In the manual note the listed port speeds....

Agree: it is indeed a lot. However, if you take a few minutes to work through the User Manual I think you will find that a bit more of it all makes sense.

 

[THRobinson]

At work right now, but wanted to get a few things answered at least.

IPv6, ya, I added the EDIT to my last message after I copy/pasted... should show as disabled now.

ISP Router, no idea, but also not sure how a factor? Given that the NAS and PC are both physically connected to the TPLink AX3000, should the ISP router affect it at all? Internet yes, but PC<->NAS transfers...?

The linked AX3000 is the correct router that I have. The PDF link fails to open. That said, there is a button on the screen for Access Point mode, basically click, restart and done. Last TPLink had the same thing. The one before that I had to manually set up as an A/P.

Ports, I have the ISP connected to the first port, the NAS I have tried port #2 and #4, and have tried a new ethernet cable just in case. Nothing is plugged into the WAN port. What's plugged into the TPLink (in order) is ISP/PC/NAS/Media Player.

Media player is just an Android Box, I have an SD card in it bypassing the OS, and it boots up with CoreElec running KODI. Been using the same settings on it for the past 5yrs, same as the NAS.... no updates or changes.

Ethernet to the ISP, was actually a 75' cable, found the invoice. Rosewill RCW-567 CAT6. It's snaked through the ceiling in the cellar and not really accessible... plus again, not really sure if a factor. I should (when I get home) unplug the ISP cable and eliminate it from the equation maybe? Given that the PC and NAS are plugged into the same Access Point, wouldn't the ISP Router be a non-factor?

That's all I can think of, top of my head... Googled and seems not alone. Seen a few posts with the same 24MB/s cap, and some the same as me, where they were getting 60MB/s. Gotta be (in my mind) a Win11 setting that's different from what I had in Win10.

File and network sharing settings? maybe?

 

[THRobinson]

On the WD site, someone responded to a post I was following, someone else with same issues... SMB/Samba issues win Win11?

https://community.wd.com/t/mycloud-internet-speed-is-capped-at-23mb-s/220687/20

 

[Ralston18]

Every device in a network is a "factor".

The ISP device is important because if it is functioning as a router then having your own router may set up a double NAT situation.

Where is the router?

Take another look at Section 4.4 and the diagram presented in Step 2. There is a difference between using the the TP-Link AX3000 as either a router or as an Access Point. If configured as an Access Point then you need a router.

Side note: I also believe that the ISP device should be plugged into the blue WAN port of the TP-Link AX3000 per the User Guide/Manual. Be the TP-Link AX3000 the Router or the Access Point. If Router then the ISP device should be disabled as a router.

= = = =

The connection may seem to be "PC <> NAS" but it is actually "PC <> ???? <> NAS". ???? being a router, access point, or switch that serves as the traffic cop to direct data packets. Possibly multiple devices in the ???? data packet path.

Likewise for the media box.

= = = =

As for the cable: again what is printed along the length of the cable? Two concerns: does the cable fully comply with ethernet standards and/or is the cable real and not a counterfeit version. Lots of counterfeit/fake cable being sold. Even on Amazon.

Could be file and network sharing: however, it seems to me that there are network concerns (connectivity, configuration) that must be addressed first.

= = = =

SMB - perhaps. Older less secure versions (SMB 1.0) are likely disabled and may need to be enabled. Something you can check on the PC.

FYI:

https://learn.microsoft.com/en-us/w...ct-enable-and-disable-smbv1-v2-v3?tabs=server

This section of the link:

Windows 8.1, Windows 10, and Windows 11: Add or Remove Programs method​

Before tinkering with all that the main objective should be to resolve the network questions and issues beforehand.