New pc wont run high graphic games

[tristan99]

I just got my custom built pc and bought the witcher 2 enhanced edition and I can't even run it on high graphics without lagging messed up visual. WTF.

CPU processor: intel core i7 2600k
ram: 16gb
system: windows 7 64 bit
graphics card: AMD radeon HD 7970

no idea what's wrong here, should be smashing out any game i throw at it.

 

[hefox]

What's the resolution?

 

[hefox]

http://www.hardocp.com/article/2012/05/21/asus_geforce_gtx_680_directcu_ii_top_gpu_review/8
As you can see, it's really demanding game.

 

[mcnumpty23]

try testing it with unigine benchmark

http://unigine.com/products/heaven/download/

what psu are you using?

and are both power connectors securely plugged into the graphics card

 

[tobensg]

That setup should kick ass, check the drivers for the 7970 are upto date. When you say the "lagging messed up visual." is your display just stuttering in Witcher2, or are you getting graphic/screen artifacts corruption?

 

[hefox]

Have you tried different games or this is only one you've tested so far?

 

[tristan99]

I used the driver autodetect on the amd/ati website and updated it. yet i still get a message on startup saying that its not supported by catalyst control center or something.

yes i tested it on SWTOR and that lagged pretty bad but that could just be my wireless internet.

resolution 1920 x 1080

and im a newb at high end pc's, ive just gone from a notebook laptop to custom built pc. so idk what psu is sorry. and im sure both connectors would be plugged in properly as I had this built for me by the tech guys at the store.

 

[mcnumpty23]

just because they built it in store doesnt guarantee they did it right

run the unigine benchmark to double check

 

[tristan99]

ok ill run it now

 

[tristan99]

this may take awhile.... it seems all download links for it are incredible slow. i'll get back to you in 2 hours when it's done -.-

 

[mcnumpty23]

ok my end just tried this one at 1.8mbs

http://downloads.guru3d.com/downloadget.php?id=2873&file=4&evp=e07e9edc8599be3b558a93f30ebec842

heres the settings i used and the score

same cpu but gtx570 gpu so you should beat my score

http://www.filefactory.com/file/5f5gmpkplwpp/n/unigine_gtx570.jpg

 

[gamerk316]

1: Do you have an adequete PSU?
2: Cards with internal SLI/CF typically have horrible drivers
3: Make sure Ubersampling is disabled; it kills framerates.

 

[mcnumpty23]

"and im a newb at high end pc's, ive just gone from a notebook laptop to custom built pc. so idk what psu is sorry."

the psu is the power supply--and theres a big difference in a cheap for example 700w and a quality 700w

a lot of stores stick in your 2600k and 7970 gpu--higher end components-- but put in an average or cheap psu

a quality psu can come with a 5 or 7 year guarantee

 

[tristan99]

ok mcnumpty i think my wireless internet is just really crap at this very moment more than usual for some reason.

and gamerk, whats psu? I only have the single card so im not using crossfire. and what is ubersampling?

I literally just got the pc yesterday and have been doing windows updates and crap. I didnt expect to have do do much other then update it and update my graphics card driver which i did.

another question while im waiting for that unigine thing. when i start my stem i always get "The Catalyst Control Centre is not supported by the driver version of your enabled graphics adapter. Please upgrade your AMD Graphics driver or enable your AMD Adapter using The Displays Manager."

 

[tristan99]

"and im a newb at high end pc's, ive just gone from a notebook laptop to custom built pc. so idk what psu is sorry."

the psu is the power supply--and theres a big difference in a cheap for example 700w and a quality 700w

a lot of stores stick in your 2600k and 7970 gpu--higher end components-- but put in an average or cheap psu

a quality psu can come with a 5 or 7 year guarantee

OCZ Fatalt1ty 750W PSU

 

[mcnumpty23]

yeah thats not too bad

about £80--so not top of the range but not too shabby either

where did you have it built?

as would have thought if it was built to order they would have updated all the drivers and benchmarked the graphics to make

sure it all worked ok

 

[tristan99]

umart. I'm in australia. i had to update the graphics card driver.

 

[mcnumpty23]

never heard of them but i am in the uk

did you update Catalyst Control Centre or just the driver

on amd website it should have the option to do both or just one

so maybe you need to update ccc as well

 

[tristan99]

ok it's not even running witcher 2 on low graphics properly...

 

[tristan99]

never heard of them but i am in the uk

did you update Catalyst Control Centre or just the driver

on amd website it should have the option to do both or just one

so maybe you need to update ccc as well

well i had it already on here but i downloaded it again from here http://sites.amd.com/us/game/downloads/pages/radeon_win7-64.aspx just to make sure so it should be the latest version.

 

[mcnumpty23]

looks like the right one

did you uninstall the original driver and ccc before installing the new one

i have a nvidia card now but had problems in the past if i didnt uninstall the amd driver and ccc and run driver sweeper or driver

cleaner before installing the new software

 

[tristan99]

looks like the right one

did you uninstall the original driver and ccc before installing the new one

i have a nvidia card now but had problems in the past if i didnt uninstall the amd driver and ccc and run driver sweeper or driver

cleaner before installing the new software

i dont think so.. i didnt know you had to uninstal the previous driver. i thought its an update, like a patch not a whole new thing.
anyways i havent restarted my pc after re-downloading ccc as i dont want to start this download again. so ill wait until its done and restart and see if it still comes up with that error.

 

[tristan99]

That setup should kick ass, check the drivers for the 7970 are upto date. When you say the "lagging messed up visual." is your display just stuttering in Witcher2, or are you getting graphic/screen artifacts corruption?

sorry i missed this. im getting both

 

[mcnumpty23]

in theory it is an update and installing the new driver should do it all for you

but not always in practice

cant say i have had any problems just installing new nvidia drivers over old but definately had it with ati/amd

no complaints about their hardware but many people complain about their drivers

 

[AidanJC]

What's the current core clock speed when under stress?

Do you have any power saving settings enabled?

Are you positive your card has the power connectors connected and it seated properly?

Have you tried clearing CMOS? That usually solved my graphics card clock speed issues.