Question Nitro sense wont install

[ioannisstef95]

I would like to install nitro sense but for some reason it says that it doesnt support my computer.
I own a Nitro 5 AN515-52. It says that my model number is AN 515-52-56XS.
Is there any way to change the model number or something so I can use nitro sense?

 

[Phillip Corcoran]

Nitrosense isn't supported on older Nitro 5 models. On supported models, Nitrosense is pre-installed by Acer.
The fact that you don't already have Nitrosense installed suggests to me that your model isn't supported.

 

[ioannisstef95]

Nitrosense isn't supported on older Nitro 5 models. On supported models, Nitrosense is pre-installed by Acer.
The fact that you don't already have Nitrosense installed suggests to me that your model isn't supported.

It had nitro sense installed but I had to do a clean install about 3 months after I bought it and when I tried to install it, it said that my laptop isnt supported.

 

[Phillip Corcoran]

The version of Nitrosense you downloaded is probably a newer version than the one that was pre-installed.
This newer version may not be compatible with your Nitro model, hence the error message.

Try the version that's specified for your model in the "Application" category here:

https://www.acer.com/ac/en/GB/content/support-product/7572?b=1

 

[ioannisstef95]

Problem is I have tried that version that is for my laptop. I looked for nitrosense with my serial number on the acer site. The "unofficial" app kind of works (I get the flickering logo instead when I install that)